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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good

Working on Sunday is the best thing for banking Reviewed on: 10th March 2023

Excellent

The best that could be offered today Reviewed on: 10th March 2023

Excellent High Street Bank

Excellent customer service. Early and late opening hours. Polite members of staff on the phone or in the bank. Reviewed on: 10th March 2023

Excellent service

Always happy to help no matter the problem or time I call Reviewed on: 10th March 2023

Best Customer Service

Quick Respond ‘ Good Service Friendly Staff All the time when I have problems they are so quick helping Reviewed on: 10th March 2023

I am very satisfied with the service

I am very satisfied with the service! I was served by a young lady named Julia. Very smiling, kind, explained everything to me in detail, clearly and comprehensibly. I opened an account for 30-40 mins only with the passport and driving license. I would love to visit your branch in Wimbledon again! Thank you Julia! Reviewed on: 10th March 2023

Always ready to help

Good & quick service. Easy to access,Open everyday Reviewed on: 10th March 2023

Easy and simple banking

With a bank open 7 days and week and flexible hours I can always reply on metro bank to help with any questions or queries Reviewed on: 10th March 2023

Amazing

Bank is amazing. Heaven on earth Reviewed on: 10th March 2023

It's very good experience

I have great experience and happy have a Metro bank account Reviewed on: 10th March 2023

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