Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

Absolutely brilliant bank

I cannot praise metro bank enough they are friendly, efficient and very approachable I wouldn’t bank anywhere else. Reviewed on: 10th March 2023

very custmer focused

printing cards in store is brilliant, as it the dog focus. The free cash counting machines are a godsend and also their involvement in community activities. Reviewed on: 10th March 2023

Excellent Customer Service and Advanced Online Banking Facilities

The provision of Excellent Customer Service and Advanced Online Banking Facilities has greatly enhanced my experience. The timely and efficient support from customer service representatives has helped to address my concerns and inquiries quickly, while the user-friendly online banking platform has made managing my finance more convenient and accessible to me. Reviewed on: 10th March 2023

Exactly

Excellent and quick service with very amazing staff. Reviewed on: 10th March 2023

Mrs

Excellent experience,thank you. Reviewed on: 10th March 2023

Amazing bank with outstanding customer service.

When I was at the bank to open my account, I was attended to swiftly, and the staff explained the procedure and ensured everything was sorted and well done. Reviewed on: 10th March 2023

Very helpful bank fantastic service

Can do all my needs very reliable, trustworthy one of the best banks I have ever banked with Reviewed on: 10th March 2023

customer service

the best customer service top service Reviewed on: 10th March 2023

Great customer service

Metro bank are always in hand to help, it’s easy to get though to them on the phone and my experiences have always been positive Reviewed on: 10th March 2023

Best and fast service

Metro bank is my favourite. The services are hassle free, and whenever I go to the bank it is systematic and the employees are really helpful. Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Account
from permanent tsb 0.00 from 0 reviews
Platinum Added Value Account
from Lloyds Bank 3.96 from 47 reviews
Current Account
from Allied Irish Bank - AIB 3.78 from 16 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub