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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Exactly

Excellent and quick service with very amazing staff. Reviewed on: 10th March 2023

Mrs

Excellent experience,thank you. Reviewed on: 10th March 2023

Amazing bank with outstanding customer service.

When I was at the bank to open my account, I was attended to swiftly, and the staff explained the procedure and ensured everything was sorted and well done. Reviewed on: 10th March 2023

Very helpful bank fantastic service

Can do all my needs very reliable, trustworthy one of the best banks I have ever banked with Reviewed on: 10th March 2023

customer service

the best customer service top service Reviewed on: 10th March 2023

Great customer service

Metro bank are always in hand to help, it’s easy to get though to them on the phone and my experiences have always been positive Reviewed on: 10th March 2023

Best and fast service

Metro bank is my favourite. The services are hassle free, and whenever I go to the bank it is systematic and the employees are really helpful. Reviewed on: 10th March 2023

The best bank so far

I have been with Metro for awhile, their service is the best and I don’t see myself going anywhere else. Reviewed on: 10th March 2023

Great no problems at all..

Good service..Quick and easy to deal with Reviewed on: 10th March 2023

Easy to use

Easy to use, friendly staff and the app is always being updated to keep it secure Reviewed on: 10th March 2023

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