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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

The best bank so far

I have been with Metro for awhile, their service is the best and I don’t see myself going anywhere else. Reviewed on: 10th March 2023

Great no problems at all..

Good service..Quick and easy to deal with Reviewed on: 10th March 2023

Easy to use

Easy to use, friendly staff and the app is always being updated to keep it secure Reviewed on: 10th March 2023

Good

Working on Sunday is the best thing for banking Reviewed on: 10th March 2023

Excellent

The best that could be offered today Reviewed on: 10th March 2023

Excellent High Street Bank

Excellent customer service. Early and late opening hours. Polite members of staff on the phone or in the bank. Reviewed on: 10th March 2023

Excellent service

Always happy to help no matter the problem or time I call Reviewed on: 10th March 2023

Best Customer Service

Quick Respond ‘ Good Service Friendly Staff All the time when I have problems they are so quick helping Reviewed on: 10th March 2023

I am very satisfied with the service

I am very satisfied with the service! I was served by a young lady named Julia. Very smiling, kind, explained everything to me in detail, clearly and comprehensibly. I opened an account for 30-40 mins only with the passport and driving license. I would love to visit your branch in Wimbledon again! Thank you Julia! Reviewed on: 10th March 2023

Always ready to help

Good & quick service. Easy to access,Open everyday Reviewed on: 10th March 2023

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