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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

The best bank

Very good banking I’m happy to use Reviewed on: 10th March 2023

Best experience

Very easy to acces the app and the staff are friendly and helpfull, i would recomend metro bank to my friends. Reviewed on: 10th March 2023

Absolutely brilliant bank

I cannot praise metro bank enough they are friendly, efficient and very approachable I wouldn’t bank anywhere else. Reviewed on: 10th March 2023

very custmer focused

printing cards in store is brilliant, as it the dog focus. The free cash counting machines are a godsend and also their involvement in community activities. Reviewed on: 10th March 2023

Excellent Customer Service and Advanced Online Banking Facilities

The provision of Excellent Customer Service and Advanced Online Banking Facilities has greatly enhanced my experience. The timely and efficient support from customer service representatives has helped to address my concerns and inquiries quickly, while the user-friendly online banking platform has made managing my finance more convenient and accessible to me. Reviewed on: 10th March 2023

Exactly

Excellent and quick service with very amazing staff. Reviewed on: 10th March 2023

Mrs

Excellent experience,thank you. Reviewed on: 10th March 2023

Amazing bank with outstanding customer service.

When I was at the bank to open my account, I was attended to swiftly, and the staff explained the procedure and ensured everything was sorted and well done. Reviewed on: 10th March 2023

Very helpful bank fantastic service

Can do all my needs very reliable, trustworthy one of the best banks I have ever banked with Reviewed on: 10th March 2023

customer service

the best customer service top service Reviewed on: 10th March 2023

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