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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Never had a problem banking with metro and any problems I have had are resolved so quickly

I have banked with metro since they first came around, I have been with them ever since I have never had a problem with them. Their opening hours are so convenient if you work, they resolve issues so quickly Reviewed on: 10th March 2023

fraud

they will sort out an issue you have with an unknown transaction by investigating and letting you know in a short period of time. Reviewed on: 10th March 2023

For me the best bank For me the best bank

I am happy and satisfied to be a metro bank customer Reviewed on: 10th March 2023

Services are good.

Staff is cooperative. Try to solve and help customers as quick they can Reviewed on: 10th March 2023

Great customer service

Easy simple hassle free when trying to open an account for the first time after it’s plain sailing and the staff are very friendly to customers Reviewed on: 10th March 2023

Brilliant bank

Everyone at my branch is so helpful and polite always willing to help me and love that it’s open Sunday brilliant Reviewed on: 10th March 2023

Exquisite service!

Metro bank are the easiest, most caring, exquisite bank to deal with when it comes to finances and money. It’s always a smooth run with them. Never a hassle. Reviewed on: 10th March 2023

Yes I would recommend the bank to my friends

Good service at all time when u visit the bank and on online as wellon the phone. Reviewed on: 10th March 2023

The best bank

Very good banking I’m happy to use Reviewed on: 10th March 2023

Best experience

Very easy to acces the app and the staff are friendly and helpfull, i would recomend metro bank to my friends. Reviewed on: 10th March 2023

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