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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Services are good.

Staff is cooperative. Try to solve and help customers as quick they can Reviewed on: 10th March 2023

Great customer service

Easy simple hassle free when trying to open an account for the first time after it’s plain sailing and the staff are very friendly to customers Reviewed on: 10th March 2023

Brilliant bank

Everyone at my branch is so helpful and polite always willing to help me and love that it’s open Sunday brilliant Reviewed on: 10th March 2023

Exquisite service!

Metro bank are the easiest, most caring, exquisite bank to deal with when it comes to finances and money. It’s always a smooth run with them. Never a hassle. Reviewed on: 10th March 2023

Yes I would recommend the bank to my friends

Good service at all time when u visit the bank and on online as wellon the phone. Reviewed on: 10th March 2023

The best bank

Very good banking I’m happy to use Reviewed on: 10th March 2023

Best experience

Very easy to acces the app and the staff are friendly and helpfull, i would recomend metro bank to my friends. Reviewed on: 10th March 2023

Absolutely brilliant bank

I cannot praise metro bank enough they are friendly, efficient and very approachable I wouldn’t bank anywhere else. Reviewed on: 10th March 2023

very custmer focused

printing cards in store is brilliant, as it the dog focus. The free cash counting machines are a godsend and also their involvement in community activities. Reviewed on: 10th March 2023

Excellent Customer Service and Advanced Online Banking Facilities

The provision of Excellent Customer Service and Advanced Online Banking Facilities has greatly enhanced my experience. The timely and efficient support from customer service representatives has helped to address my concerns and inquiries quickly, while the user-friendly online banking platform has made managing my finance more convenient and accessible to me. Reviewed on: 10th March 2023

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