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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Absolutely brilliant bank

I cannot praise metro bank enough they are friendly, efficient and very approachable I wouldn’t bank anywhere else. Reviewed on: 10th March 2023

very custmer focused

printing cards in store is brilliant, as it the dog focus. The free cash counting machines are a godsend and also their involvement in community activities. Reviewed on: 10th March 2023

Excellent Customer Service and Advanced Online Banking Facilities

The provision of Excellent Customer Service and Advanced Online Banking Facilities has greatly enhanced my experience. The timely and efficient support from customer service representatives has helped to address my concerns and inquiries quickly, while the user-friendly online banking platform has made managing my finance more convenient and accessible to me. Reviewed on: 10th March 2023

Exactly

Excellent and quick service with very amazing staff. Reviewed on: 10th March 2023

Mrs

Excellent experience,thank you. Reviewed on: 10th March 2023

Amazing bank with outstanding customer service.

When I was at the bank to open my account, I was attended to swiftly, and the staff explained the procedure and ensured everything was sorted and well done. Reviewed on: 10th March 2023

Very helpful bank fantastic service

Can do all my needs very reliable, trustworthy one of the best banks I have ever banked with Reviewed on: 10th March 2023

customer service

the best customer service top service Reviewed on: 10th March 2023

Great customer service

Metro bank are always in hand to help, it’s easy to get though to them on the phone and my experiences have always been positive Reviewed on: 10th March 2023

Best and fast service

Metro bank is my favourite. The services are hassle free, and whenever I go to the bank it is systematic and the employees are really helpful. Reviewed on: 10th March 2023

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