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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Awesome bank

Friendly Helpful staff, go out of there way to make banking easy Reviewed on: 10th March 2023

Good customer service

Good customer service and helpful advice Reviewed on: 10th March 2023

Awesome customer services

Great customer support by interacting more with customers. Reviewed on: 10th March 2023

Brilliant

All was been happy with metro bank from the service you get to going in when you need to even over a weekend Reviewed on: 10th March 2023

prompt response

I just feel safe/peace of mind banking with metro Reviewed on: 10th March 2023

Not a bank but a friend!

I'm always satisfied using Metro bank App or visiting their stores. Reviewed on: 10th March 2023

Easy, helpful and relaxed banking

Metro bank was the bank that allowed me to learn how to look after my money safely and responsibly. It is a bank that made money seem a lot less stressful to manage. Customer service is fantastic and I’ve never had an issue. Access to help is always there. Reviewed on: 10th March 2023

Never had a problem banking with metro and any problems I have had are resolved so quickly

I have banked with metro since they first came around, I have been with them ever since I have never had a problem with them. Their opening hours are so convenient if you work, they resolve issues so quickly Reviewed on: 10th March 2023

fraud

they will sort out an issue you have with an unknown transaction by investigating and letting you know in a short period of time. Reviewed on: 10th March 2023

For me the best bank For me the best bank

I am happy and satisfied to be a metro bank customer Reviewed on: 10th March 2023

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