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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10579)

Digital transformation bank

5
Outstanding bank for the new digital age and for the greater generation to come. Reviewed on: 10th March 2023

Very reasonable

5
Best bank that I have ever had and would definitely recommend to my friends and family Reviewed on: 10th March 2023

The hype is real

5
Everything you need is here. Never been upset with anything that didn’t get resolved. Reviewed on: 10th March 2023

Awesome bank

5
Friendly Helpful staff, go out of there way to make banking easy Reviewed on: 10th March 2023

Good customer service

4
Good customer service and helpful advice Reviewed on: 10th March 2023

Awesome customer services

5
Great customer support by interacting more with customers. Reviewed on: 10th March 2023

Brilliant

5
All was been happy with metro bank from the service you get to going in when you need to even over a weekend Reviewed on: 10th March 2023

prompt response

5
I just feel safe/peace of mind banking with metro Reviewed on: 10th March 2023

Not a bank but a friend!

5
I'm always satisfied using Metro bank App or visiting their stores. Reviewed on: 10th March 2023

Easy, helpful and relaxed banking

5
Metro bank was the bank that allowed me to learn how to look after my money safely and responsibly. It is a bank that made money seem a lot less stressful to manage. Customer service is fantastic and I’ve never had an issue. Access to help is always there. Reviewed on: 10th March 2023

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