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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good bank

I have had my account for couple of years now and i have had good experience so far .. online banking is so simple and easy to use.. as a disabled person I'm unable to go to the branch so online for me is best .. thank you Metro Bank for amazing services.. congratulations for the award. Reviewed on: 10th March 2023

Banking made easy.

Easy and convenient service provided by Metro bank in terms of day to day banking. Starting with creating and account to getting the card and registering online banking services, everything was step by step procedure easy to follow within a small timescale. Metro bank is a really good bank providing excellent services and support to their client. I’d highly recommend it to everyone. Reviewed on: 10th March 2023

Best Bank

The best thing is instant card on spot. Service is good . As per six year experience Reviewed on: 10th March 2023

Very good Bank.

Whenever I go in the bank I get very super service. Reviewed on: 10th March 2023

Amazing customer service

Very good customer service. Professional, kind, helpful....an awesome teams. Really make you feel like an important customer. Reviewed on: 10th March 2023

Amazing bank

Metro is an amazing bank because it deals with people like people and not numbers like many other high street banks do. This is a refreshing change to the stuffy old fashioned banks we are used to. Never had a problem with this bank. Reviewed on: 10th March 2023

Banking Easy as it should be

Love the flexibility of this bank. Damaged or lost your card and you just walk in branch and get it reprinted. No sweat! Got a whole pot of loose change? Take it in store and pour into their money sorter, tap your card and its in your bank in minutes. Always super friendly. No complaints whatsoever! Reviewed on: 10th March 2023

Convenient and friendly

Telephone banking is unsurpassed you get to speak to a human rather than an AI Reviewed on: 10th March 2023

Open all hours

Its very helpful that you can go into the bank and speak to a person for advice or to get something done whenever you are nearby. Also new cards are printed while you are there, much more efficient for the user. Reviewed on: 10th March 2023

Very convenient in every area

I could recommend to everyone To visit the metro bank Very helpful staff Reviewed on: 10th March 2023

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