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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Convenient and friendly

Telephone banking is unsurpassed you get to speak to a human rather than an AI Reviewed on: 10th March 2023

Open all hours

Its very helpful that you can go into the bank and speak to a person for advice or to get something done whenever you are nearby. Also new cards are printed while you are there, much more efficient for the user. Reviewed on: 10th March 2023

Very convenient in every area

I could recommend to everyone To visit the metro bank Very helpful staff Reviewed on: 10th March 2023

The best bank for European expats

Metro Bank was the only bank that made it possible for me to open an account when I first moved to the UK. They took the time to understand that I was not able to provide utility bills as proof of residence in my first month of residence and allowed me to provide alternative documents. They were the only bank with this level of flexibility. Additionally, it is great that there is no fees for card purchases in Europe a I frequently travel. Staff is always very professional and friendly both over he phone and in person. Reviewed on: 10th March 2023

Always there to help

I have to say that metro bank for me is the best bank the staff is always polite and helpful. My experience with metro bank is excellent because they are 24/7 open and if you have trouble with you card or has been stolen/ broken or lost they give you a new bank card straight away at the bank. I would 100% recommend metro bank to my family and friends. Reviewed on: 10th March 2023

Great customer service

Always been great to bank with metro. Reviewed on: 10th March 2023

Mr

metro Bank has bee one of the Best wishes today and for me has a customer i was really pleased with their service Reviewed on: 10th March 2023

Amazing bank

Great bank, very helpful not a single issue Reviewed on: 10th March 2023

It is a Friendly Bank

Staff are pleasant. Product explanation is clear Reviewed on: 10th March 2023

Simply The Best

Easy to use app interface. Never had a problem transferring funds. Friendly and helpful staff in store always. Metro is a class act. Reviewed on: 10th March 2023

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