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Nationwide: Credit card reviews

Name: Credit card
Rating: 4.01 (210 reviews)

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4.01

Based on 210 reviews, last reviewed 24th Mar 2026

700% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

60%

21%

12%

Latest highest rating:

5

Help with Credit Card Fraud Nationwide have helped me many times when I’ve been concerned about fraud on my credit card. They have always been professional, kind and extremely he... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Arrogant man from the disputes team Arrogant man from the disputes team told me they couldn't look into my chargeback claim, gave a list of excuses culminating in my evidence not being g... Read more Reviewed on: 2nd March 2026

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About this product

Nationwide’s purchase and balance transfer credit card offers 0% interest on all purchases and balance transfers for 15 months.

The 0% interest also applies to spending abroad. You can apply if you have a Nationwide current account, savings account or mortgage. You can’t apply if you already have a Nationwide credit card.

Nationwide credit card reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Credit card reviews (210)

Review of the Nationwide, Credit card:

Good for using on holiday

Excellent exchange rates and charges for using abroad. Reviewed on: 11th April 2023

Awful bank

Nationwide reduced my credit limit without notifying me then advised me they will do nothing about it. Reviewed on: 23rd February 2023

Credit card

Application for the card was easy and customer service care is good Reviewed on: 16th February 2023

best bank

always helpful, always cheerful, always there when needed Reviewed on: 11th February 2023

Useful credit card I had for years

I’ve used this for years. It’s got several weeks to pay. An added bonus is there aren’t overseas transaction fees. Reviewed on: 8th February 2023

Fab for spending abroad

Great card perfect for spending abroad with no fees. Reviewed on: 1st February 2023

Customer Friendly

Thank you , I had my best experience with this bank Reviewed on: 29th January 2023

Excellent service

Brilliant product tdjDvzjxffnzgnxfjxfhtjz Reviewed on: 14th January 2023

Excellent company

A wonderful company with very helpful staff Reviewed on: 11th January 2023

Been with this society for almost 30 yrs. There is still none better.

Whilst Overdrafts are regulated and have to be charged at ridiculous rates, (42%) Nationwide offers a very broad range of competitive products, is fair, transparent and their staff are absolutely spectacular. If I had to pick a favourite branch, it would be the one at Southside Shopping Centre. This was not ideal, during the pandemic, but this branch is easily accessible, especially for disabled customers, is up-to-date with technology. (ATM Deposits of cash appear instantly on your account, for example) and the staff outstanding. At busier times, mainly lunch, it can be a little frustrating, as queues tend to form, but most other times, you can be in and out in under 10 mins. Also, very convenient for retailers who use the Shopping Centre, as they can get their deposits banked without even leaving the centre. I have to admit, Nationwide are slow to realise their potential in this area. Reviewed on: 12th June 2022

Horrendous!!

My fiancé and I are purchasing a house in America. He needs to transfer funds to the States in order to do this. Because of that, Nationwide started a fraud investigation which we had no problem with. What we do have a problem with is that they started it without any of the legal documents. We actually provided them of our own accord. This “investigation” has been going on and on causing us to missed our actual closing date. Not only do you never get to talk to the same person twice, but everyday you get a different story. One person will call and say, ok you’re good to go. Next day you get someone else and the nightmare begins again. Apparently it does not matter if you’ve submitted the legal paperwork or not. They will still freeze your account and prevent you from using your own funds to secure a residence. Reviewed on: 2nd June 2022

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