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Nationwide: Credit Card reviews

Name: Credit Card
Rating: 4.11 (179 reviews)

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3.81

Based on 179 reviews, last reviewed 5th Feb 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

22%

12%

Latest highest rating:

5

First credit card i’ve ever had First credit card i’ve ever had, and the product offered to me is great, not had to pay any interest yet. Able to set myself an amount limit Reviewed on: 5th February 2025

Latest lowest rating:

1

Don't believe their hype I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of... Read more Reviewed on: 29th January 2025

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About this product

Nationwide Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Nationwide customers like? Find out more about the Nationwide Credit Card by reading our trusted Smart Money People reviews. You can also write your own Nationwide Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Nationwide Credit Card reviews (179)

First credit card i’ve ever had

First credit card i’ve ever had, and the product offered to me is great, not had to pay any interest yet. Able to set myself an amount limit Reviewed on: 5th February 2025

Don't believe their hype

I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of £850.00. Evidently the cheque took a while to get there. No, even though there was still £4,2000 credit available, these idiots at Nationwide not only took a late payment of £10 (no objection) but still with £4,200 credit available, they declined a payment of £8.20. Now you need to be totally devoid of common sense to do that. What is wrong with Nationwide? I am a long term customer. Never been overdrawn, never any trouble, yet the treat me with total disrespect. Nationwide do no deserve decent, good customers. A bank to give a miss. A nd whilst these pen-pushers were telling me they hadn't received the cheque in payment, this morning I spoke to my other bank (Halifax) and they say that the cheque had been cleared. So Nationwide were either lying or incompetent. take your selection. A company that is all talk and just not interested in true customer service. Reviewed on: 29th January 2025

Poor support system for credit card customers.

I expected alerts from Nationwide to inform me when payments to my members credit card account. None came, unlike my other credit card accounts. It was my first credit card with Nationwide and did not realise you were expected to 'self-manage' my account, as I was later informed by their representative after Nationwide had lodged an adverse credit report against me because a payment was missed. I had historically cleared my account each month but that did not count with Nationwide. They are the only company who think it's hard work to have a supportive communication system in place for their credit card members. Reviewed on: 18th December 2024

Made a valid claim but was declined.

Made a valid claim but was declined. They never contacted me. I had to chase this up. Credit guarantee system was not backed up. Reviewed on: 13th November 2024

Awful experience and customer service

I have used Nationwide for years having a premium current account (with the £13/month fee), savings accounts and credit card. I have recently had cause to request a chargeback for a transaction on my credit card however Nationwide have refused to do the chargeback even though the money was taken against the contract I had with the company. I raised a complaint with Nationwide and their response was that they weren't going to request the chargeback and they won't compensate for the error made by the other company. I have now closed all of my accounts with Nationwide and will never use any of their products again. Reviewed on: 8th October 2024

No benefits to having it, no rewards, no cashback.

No benefits to having it, no rewards, no cashback. Reviewed on: 25th August 2024

Good for using on holiday

Good for using on holiday. Excellent exchange rates and charges. Reviewed on: 18th June 2024

Credit card with s fair interest rate never gave me...

Credit card with s fair interest rate never gave me problem using abroad. Reviewed on: 12th June 2024

0% purchase credit card

I have a 0% card, I was preapproved for a higher amount initially but then on hard check was offered lower which happens but was slightly frustrating. Reviewed on: 4th June 2024

Never had a problem first class Service

Never had a problem first class Service Reviewed on: 24th May 2024

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