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Policy in Practice: Better Off Calculator reviews

Name: Better Off Calculator
Rating: 4.68 (206 reviews)

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4.66

Based on 206 reviews, last reviewed 17th Jan 2025

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

81%

13%

Latest highest rating:

5

great customer service i've used them more than once. multiple times in fact. the webchat feature is brilliant, you can get answers to your questions straight away by the ac... Read more Reviewed on: 17th January 2025

Latest lowest rating:

1

Can’t understand the results, trying to work out if... Can’t understand the results, trying to work out if I cut my hours Reviewed on: 1st August 2024

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About this product

The Better Off Calculator is a tool that quickly calculates your benefit entitlement and shows you what money you may be missing out on. It shows you what steps you can take to strengthen your finances with a focus on actionable advice.

You can use the free calculator to see what help you are eligible for, and see clearly how changes in earnings or hours will impact your income.

If you're an advisor you can get more features in our professional calculator so that you can work out the exact amount of next Universal Credit payments, and create personalised action plans and smart budgets for customers.

With the Better Off Calculator you don’t need to be a policy expert to understand what changes to the welfare system mean for you.

Policy in Practice Better Off Calculator reviews (206)

Review of the Policy in Practice, Better Off Calculator:

Just spoke to someone on the phone about homelessnes...

Just spoke to someone on the phone about homelessness and well being so it's was reliving and comforting so thanks and love respectfully Reviewed on: 24th July 2024

great customer service

i've used them more than once. multiple times in fact. the webchat feature is brilliant, you can get answers to your questions straight away by the actual people behind the calculator. its a brilliant online tool Reviewed on: 17th January 2025

No stupid Chatbot

Good to get human contact from the begining of the chat not some stupid chat box that cannot understand your question. The agent was responsive and helpful Reviewed on: 24th September 2024

I am retired and only one question asked what your e...

I am retired and only one question asked what your employment status was and that was at the end. Not sure if I completed correctly very worrying. Reviewed on: 20th August 2024

Can’t understand the results, trying to work out if...

Can’t understand the results, trying to work out if I cut my hours Reviewed on: 1st August 2024

Not entirely sure what goes where?

I found the input of details confusing as it was not clear what information headings related to our experiience and personal details Reviewed on: 1st August 2024

Great experience would definitely recommend

Great experience would definitely recommend Reviewed on: 31st July 2024

Friendly, Patient, and Knowledgeable Assistance.

The agent I was chatting with was very friendly, patient, knowledgeable and helpful. I felt that everything I was struggling with was addressed and all of my questions were answered. They provided useful, actionable information and I am now in a better position to move forward with my budget calculation. Reviewed on: 31st July 2024

I have applied for ppl but the questions are not aqu...

I have applied for ppl but the questions are not aqurate. Some of the answers I need to put are not suggested Reviewed on: 28th July 2024

I don’t think I have filled the form correctly.

I don’t think I have filled the form correctly. My washing machine is broken and can’t be fixed I can’t afford to go to the laundromat I can’t even afford bread and milk. Reviewed on: 26th July 2024

Very helpful I now know what to expect

Very helpful I now know what to expect Reviewed on: 10th July 2024

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