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Triodos Bank: Current Account reviews

4.93
Based on 7,955 reviews, last reviewed 29th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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5%
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Latest highest rating:

5

Great ethical bank Great ethical bank, you know how and where your money is being invested with some great worthwhile projects. Reviewed on: 29th August 2025
Julian Whitley's avatar
Julian Whitley

Latest lowest rating:

1

Great ethics but terrible app. Great ethics but terrible app. Clunky interface and the app keeps crashing for me. Reviewed on: 22nd April 2025
Ed's avatar
Ed

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7955)

Review of the Triodos Bank, Current Account:

Relief

5
Huge relief after 50 years as customer with one of the old giants. Transparently ethical, accessible, easy to manage, quick to respond, communicative, and above all possible to get through easily to very well informed friendly advisers able to explain, reassure in a way that doesn’t make an older customer feel like a 3 year old. Recommend to everyone! Reviewed on: 14th December 2019

Great customer service

5
Very efficient customer service. Phones are always answered quickly. Reviewed on: 22nd April 2025

Ethical and Efficient. The future of banking.

5
I wanted an ethical alternative to high street banks and Triodos is perfect. Knowing the bank helps invest in ethical community projects. This is paired with digital app and online software it's all the efficiency of high street bank with the additional knowledge of how it benefits my community and addresses climate change and restoring nature. It really is a win/win. Reviewed on: 22nd April 2025

Fast and efficient

5
New customer, introductory communication has been comprehensive and welcoming Reviewed on: 22nd April 2025

I’ve been with Triodos for a few years now and it’s...

5
I’ve been with Triodos for a few years now and it’s a very user friendly bank to be with. Reviewed on: 22nd April 2025

My money with Triodos

5
I'm glad my money goes towards helping sustainable and ethical enterprises. Reviewed on: 22nd April 2025

Ethical and helpful

5
I joined Triodos for their ethical stance but their customer service has been second to none. They investigated and resolved an issue with repeated failing payments that other banks would've ignored, and they handled a complex multi-ISA migration expertly. Highly recommended. Reviewed on: 22nd April 2025

Easy ethical

5
Easy banking, hot on security and knowing my money is invested to build community Reviewed on: 22nd April 2025

Great bank.

5
Great bank. App works great and they are always available to help. Reviewed on: 22nd April 2025

Ethical banking is the only banking that is positive...

5
Ethical banking is the only banking that is positive and beneficial to humanity and the planet. Triodos is the best Reviewed on: 22nd April 2025

A real person swiftly answers phone enquiries..

5
If I need to phone Triodos for any reason, I don't have to wait long for someone to answer the phone, and the security questions are asked without any stress. Whoever I speak to is always friendly and kind, helping me with my problems with no fuss. Reviewed on: 22nd April 2025

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