Smart Money People Logo
Share this page
Link copied

BNP Paribas: Wealth Management reviews

View other BNP Paribas products
1.88
Based on 5 reviews, last reviewed 8th Apr 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
5 star
See only 5 star reviews
0%
See only 4 star reviews
60%
3 star
See only 3 star reviews
0%
See only 2 star reviews
20%
See only 1 star reviews
20%

Latest highest rating:

4

Great service from start to finish Great service from start to finish Reviewed on: 6th July 2020
Josh's avatar
Josh

Latest lowest rating:

1

Formal Complaint agains Stockel Agency - Eddy Guida,... Formal Complaint agains Stockel Agency - Eddy Guida, branch manager Subject: Formal Complaint – Unjustified Debit Card Blocking and Outrageous Treatme... Read more Reviewed on: 8th April 2025
Cynthia R's avatar
Cynthia R
Read all reviews Write a review

About this product

Looking for BNP Paribas wealth management reviews? Read below to see what our community is saying about BNP Paribas and see what insight people like you can offer on whether this might be the right product for you! Already used BNP Paribas? Please share your own review of their wealth management and help others!

Review BNP Paribas: Wealth Management now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

BNP Paribas Wealth Management reviews (5)

Formal Complaint agains Stockel Agency - Eddy Guida,...

1
Formal Complaint agains Stockel Agency - Eddy Guida, branch manager Subject: Formal Complaint – Unjustified Debit Card Blocking and Outrageous Treatment by BNP Paribas Fortis (Stockel Branch) Dear Sir/Madam, I am writing to formally submit a complaint regarding the unacceptable treatment I have received from BNP Paribas Fortis, Stockel branch. On March 27th, my debit card was suddenly blocked without any prior notice or explanation. Despite repeated efforts to understand the reason behind this blockage — via phone calls and in-person visits — no one has been able to provide me with a clear answer. Instead, I was redirected to Card Stop with no proper guidance or support. This situation left me without access to my own funds for over a week. I found myself at a supermarket, unable to pay for basic necessities. As a working mother with children, including one with a disability, this had severe consequences on my daily life. Unfortunately, my experience at the Stockel agency was even more distressing. I was treated with shocking arrogance and disrespect by Mr. Eddy GUIDA, the branch manager, and his colleagues. When I explained my situation and the urgency of needing access to my funds, Mr. Guida openly smiled, along with two of his employees who were laughing. They made no effort to offer assistance or even show the slightest empathy. Their reaction was not only unprofessional, but dehumanizing. In the midst of the emotional distress, I suffered a physical collapse inside the branch. Rather than offering help, the staff continued to mock me. I reached a breaking point and reacted emotionally, which I regret, but I hope you understand the extreme circumstances that led to this. To add to the confusion, I received a reminder for an appointment I never scheduled — I never spoke to anyone, nor did I receive a confirmation via SMS or email. The overall disorganization is alarming. I have been a loyal customer of BNP Paribas Fortis for many years, as has my father for over six decades. I never imagined being treated in such a degrading and indifferent manner by a bank I trusted. I am therefore requesting FSMA to thoroughly investigate this matter and ensure appropriate actions are taken. I am also seeking a clear explanation as to why my card was blocked, a formal apology for the treatment I received, and guarantees that such behavior will not be tolerated within this institution. To this day, I still have no card... Reviewed on: 8th April 2025
Cynthia R's avatar
Cynthia R

Great service from start to finish

4
Great service from start to finish Reviewed on: 6th July 2020
Josh's avatar
Josh

Excellent

4
Very happy with all that they offer Reviewed on: 1st February 2020
Amanda's avatar
Amanda

Fantastic friendly staff and good advice

4
Very helpful and informative and gave me choices and the time to let me decide. Reviewed on: 29th January 2020
Isabell Baird's avatar
Isabell Baird

Wealth Management

2
Banks only look at profits and how to accumulate wealth at the risk of not providing any customer services Reviewed on: 8th November 2017
Valarie's avatar
Valarie

Review BNP Paribas: Wealth Management now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill