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Bright Money Independent: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.99 (87 reviews)

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4.99

Based on 87 reviews, last reviewed 8th Feb 2026

1567% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

3 star

2 star

1 star

Latest highest rating:

5

Great service Great service from start to finish Reviewed on: 8th February 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Bright Money Independent is a mortgage broker.

The team helps with all mortgages including remortgages and buy-to-let. Bright Money Independent search for the right rates from a comprehensive range of mortgage lenders.

Bright Money Independent mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Bright Money Independent before, you can also leave a review and share your experience.

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Bright Money Independent Mortgage broker reviews (87)

Excellent, knowledgeable customer service

Darren has been outstanding over the past few months. Helping with my mortgage raising capacity report for my divorce and most recently organising my mortgage for my new house purchase. Darren is incredibly responsive, personable and knowledgeable. I cannot recommend him enough. Reviewed on: 1st March 2025

Reply from Bright Money Independent Thank you for your fantastic review! We're delighted to have helped with your Mortgage Capacity Report and mortgage needs. Darren truly appreciates your kind words, and we're always here to assist you in the future. Congratulations on your new home! Response date: 4th March 2025

I loved working with Bright Money Independent.

I loved working with Bright Money Independent. They are efficient, accurate, and very quick. Reviewed on: 28th February 2025

Reply from Bright Money Independent Thank you for your review! We're thrilled you had a great experience with Bright Money Independent. Looking forward to working with you again! Response date: 4th March 2025

Exceptional

Darren has been my broker for years. Highly knowledgeable, always available for me and exceptional at what he does. Cannot ask for anything more. Reviewed on: 28th February 2025

Reply from Bright Money Independent Thank you so much for your kind words! It’s always a pleasure working with you, and we truly appreciate your trust and loyalty over the years. Looking forward to continuing to help you in the future! Response date: 4th March 2025

Very impressive service

I reached out to Clementine Palmer to renew my mortgage as I had moved on to a tracker rate. I was impressed with both the speed at which Clementine got back to me and sourced another, more suitable product for me. I have been hugely impressed with the service and will be using them again. Reviewed on: 27th February 2025

Reply from Bright Money Independent Thank you for your kind words! We're delighted we could quickly find you a more suitable product and help you move from a tracker rate. We appreciate your trust and look forward to assisting you again in the future! Response date: 4th March 2025

5 stars doesn’t do Darren justice!

5 stars doesn’t do Darren justice! My solicitor explained I needed to provide evidence of my mortgage raising capacity (or lack thereof) for my pending divorce. Darren Meehan made the entire process simple, quick and stress-free. Fantastic communication, empathetic and generous with both his time and fee. I am so grateful to have one less thing to stress about under very difficult conditions. Highly recommended and looking forward to a day in the future I can return under better financial circumstances. Thank you so much. Reviewed on: 15th February 2025

Reply from Bright Money Independent Thank you for your wonderful review! We're delighted Darren could make the process smooth and stress-free for you. We’re always happy to help with Mortgage Capacity Reports and truly appreciate your recommendation Response date: 18th February 2025

Excellent Service

I initially reached out to BrightMoney for assistance with remortgaging my property. From the very first conversation, their team took the time to thoroughly understand my financial situation and specific needs. They carefully assessed my requirements and were able to identify the best mortgage product tailored to my circumstances. Throughout the process, BrightMoney demonstrated exceptional patience and professionalism. No matter how many times I called for clarification or additional guidance, they were always available to provide clear, insightful, and reassuring responses. Their customer service exceeded my expectations, as they consistently handled my queries with kindness and expertise. The entire remortgaging journey felt seamless, thanks to their dedication and willingness to go the extra mile. I truly appreciate their support and would highly recommend BrightMoney to anyone looking mortgage or re-mortgage, especially those who value top-notch service and personalised solutions. Reviewed on: 11th February 2025

Reply from Bright Money Independent Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with Bright Money. We pride ourselves on tailoring mortgages to each client's unique circumstances and are always happy to assist with all mortgage and remortgage needs. It was a pleasure helping you, and we truly appreciate your recommendation! Response date: 12th February 2025

My experience has been nothing but excellent really...

My experience has been nothing but excellent really helpfull team and literally a call /email away with quick responses. A friend recommended using this compnay and I must say won't be going anywhere else Reviewed on: 23rd January 2025

Reply from Bright Money Independent Thank you so much for your kind words! We're thrilled you had an excellent experience and that our team could be so helpful. We truly appreciate your support and your friend's recommendation! Response date: 27th January 2025

Would recommend bright money

Every helpful team always just a call or message away would highly recommend Reviewed on: 17th January 2025

Reply from Bright Money Independent Thank you for your recommendation! We're glad our team could be there for you anytime. Response date: 20th January 2025

I received excellent service from Darren and Emma.

I received excellent service from Darren and Emma. Would highly recommend Bright Money Independent. Thank you so much! Reviewed on: 16th January 2025

Reply from Bright Money Independent Thank you for the wonderful review! We're delighted Darren and Emma could provide excellent service. Your recommendation means a lot to us! Response date: 20th January 2025

It was great experience with Bright Money Independen...

It was great experience with Bright Money Independent Mr OLIVER LAWTON has done a great job getting me mortgage for my house EXCELLENT. Reviewed on: 15th January 2025

Reply from Bright Money Independent Thank you for the fantastic review! We're delighted Oliver provided excellent support in securing your mortgage. Response date: 20th January 2025

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