I have been with this family business for years and I have never had any problems they are the best company to go to I will always use this company

I have been with this family business for years and I have never had any problems they are the best company to go to

Cockle finance are so understanding about your situation without any judgement and make the whole process more personal and eay

I see Cockles Finance as the south’s answer to The Bank Of Dave. The reason being, like the Netflix film, they are family run &... I see Cockles Finance as the south’s answer to The Bank Of Dave. The reason being, like the Netflix film, they are family run & so when you call, your always speaking to someone you feel you know & they are super friendly. I never want to miss a payment because the service is so personalised that I’d feel that by doing so, would be like not paying back a mate, but if you do get in a pickle, they are not unapproachable, so you don’t panic & end up doing something stupid like taking out another loan from somewhere else to pay back their loan. They are real with you, they’ll never let you borrow more than you can afford. You build trust with them just like the bank of Dave. I just love them as I feel like they really know me. If I call and say my bank card got nicked & I forgot to give you the new details, they know me well enough to know I’m telling the truth & so they respond by telling me not to worry and thanks for taking the time to call in and let them know. So basically this mutual trust makes you want to be loyal to them. Cockles Finance don’t jump out of the woodwork with surprise charges. Before I accept a loan, they call me up and talk through interest first, step by step. Then they email me a copy of what we agreed. I therefore don’t feel like they are trying to stitch me up……..ever. In fact, the complete opposite, they don’t want me taking out a loan unless I can afford it. They care about their customers more than they care about their profit margins. Maybe the fact that they are not completely preoccupied with Wonga is why they are one of the few short term loan companies still in business! Read more Read less

They have good customer services and very helpful with any questions you have and are very quick at making there decisions

Fantastic service from start to finish. Very easy and smooth

Amazing family business Always helpful and the stuff are great over the phone

Cockle Finance truly stands out when it comes to customer service. Every member of their team, whether in admin, payments, or customer support, is an... Cockle Finance truly stands out when it comes to customer service. Every member of their team, whether in admin, payments, or customer support, is an absolute pleasure to deal with. They are always polite, courteous, and take the time to explain everything clearly without overwhelming you with too much information. What really sets them apart is their approach to customer care. Instead of chasing or pressuring you, they check in personally if you’ve missed a payment or if they need an update. It feels more like genuine support rather than a business transaction, which makes the whole experience stress-free and reassuring. Their professionalism and helpfulness have made such a positive impact that I’ve already recommended them to two family members and a friend. If you're looking for a loan company that treats you with respect and understanding, I couldn’t recommend Cockle Finance enough! Read more Read less

Been with the company since the opened. Would recommend to anyway. They are a very family originated company and have a lot of understanding.