Cycleguard reviews

Cycleguard reviews
Review summary
People rate this company as Good based on 24 product reviews
Latest positive rating
Excellent service !
Having a bike stolen is stressful and time consuming, when it happens out of the blue. Jamie from Cycleguard was very efficient and processed everything quickly.

Latest negative rating
Scam - using wording to deny claims
Useless - do not get this insurance. My bike was stolen from me whilst I was having dinner and had the bike by my side.... Useless - do not get this insurance. My bike was stolen from me whilst I was having dinner and had the bike by my side. Claim was rejected as their definition of theft has to involve some sort of violence and entry and exiting - basically a wording issue. Claim rejected immediately. Made formal complaint and will go to Ombudsman. Guy I spoke to was extremely rude and patronising and was sounded as if he was questioning the bike had been stolen - saying things like I do not understand how that happened? Insurance cover that offers no cover. Read more Read less

About Cycleguard
Cycleguard are one of the leading providers of cycle insurance in the country. We collect your Cycleguard reviews to help others, so if you're an existing Cycleguard customer, please share your cycling insurance experiences and help our community!
Reviews for Cycleguard
Showing 11 of 24 company reviews
Scam - using wording to deny claims
Useless - do not get this insurance. My bike was stolen from me whilst I was having dinner and had the bike by my side.... Useless - do not get this insurance. My bike was stolen from me whilst I was having dinner and had the bike by my side. Claim was rejected as their definition of theft has to involve some sort of violence and entry and exiting - basically a wording issue. Claim rejected immediately. Made formal complaint and will go to Ombudsman. Guy I spoke to was extremely rude and patronising and was sounded as if he was questioning the bike had been stolen - saying things like I do not understand how that happened? Insurance cover that offers no cover. Read more Read less
An absolute scam
I cannot express enough how bad my experience has been with cycle guard. They cancelled my policy without telling me and so when my bike... I cannot express enough how bad my experience has been with cycle guard. They cancelled my policy without telling me and so when my bike was stolen and I tried to claim they are saying there is no active policy. No one contacted me to let me know, no one sent me an email and there is apparently nothing they can do. However they did still manage to take money out my account! I have raised a complaint but unsurprisingly now no-one is getting back to me. Do not get insured with them, absolutely awful. Read more Read less
Products from Cycleguard
Showing all products offered by Cycleguard
Cycle Insurance
by CycleguardAt Smart Money People, we collect Cycleguard Cycle Insurance reviews from customers like you. If you're thinking of getting Cycleguard Cycle Insurance check out our reviews, or if you're an...
Cycle Insurance
by CycleguardAt Smart Money People, we collect Cycleguard Cycle Insurance reviews from customers like you. If you're thinking of getting Cycleguard Cycle Insurance check out our reviews, or if you're an...
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