Evans Cycles Insurance are one of the leading providers of cycle insurance in the country. We collect your Evans Cycles Insurance reviews to help others, so if you're an existing Evans Cycles Insurance customer, please share your cycling insurance...
READ MOREEvans Cycles Insurance are one of the leading providers of cycle insurance in the country. We collect your Evans Cycles Insurance reviews to help others, so if you're an existing Evans Cycles Insurance customer, please share your cycling insurance experiences and help our community!
Customer Service
50% of feedback is Process related
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Write a reviewhappy
great customer service all day every day thanks
Reviewed on 20th November 2018halim lekbir![]()
Write a reviewVery fast and efficient service
Evans Cycle Insurance offer a user friendly claims service. Once they had received my claim they were quick to confirm cover and responded to the claim in full. I was given a choice as to where I bought my replacement bike from which was greatly... Read more
Evans Cycle Insurance offer a user friendly claims service. Once they had received my claim they were quick to confirm cover and responded to the claim in full. I was given a choice as to where I bought my replacement bike from which was greatly appreciated.
Reviewed on 3rd October 2017Caroline![]()
Write a reviewSimple, easy to deal with. Exceptional customer experience.
Simple, easy to deal with. Exceptional customer oriented experience. Highly recommend it!
Reviewed on 21st August 2017Deniz Nazim![]()
Write a reviewSwift and professional
It took three days from finding that my bike had been stolen to sort out a replacement. couldn't have asked for a better service.
Reviewed on 11th August 2017Ben Pedley![]()
Write a reviewVery fast, no nonsense
Brilliant response time and brilliant with how long it took the resolve my claim, deffinately recommend them
Reviewed on 7th August 2017James Harrison![]()
Write a reviewDoesn't listen
I have just received an email closing my claim. The company directed the email to "Mr Millar" my name is "Ms Helen Hainsworth-Millar". Clearly given the personalised approach there!... Read more
I have just received an email closing my claim. The company directed the email to "Mr Millar" my name is "Ms Helen Hainsworth-Millar". Clearly given the personalised approach there!
The email also says they have done completely the reign thing, not reading confirmation from me that I have already purchased a replacement bicycle. They have instead begun to process a payment directly to the cycle store.
Completely useless!
On the plus side though, they at least do honour my claim where others have been less fortunateReviewed on 26th July 2017Helen Hainsworth-Millar![]()
Write a reviewUseful, transparent and hassle-free
Sadly, a bike insurance is very useful in London. I recently had my ride nicked, but fortunately it was insured via Evans Cycles Insurance. The claim was very straightforward and dealt with swiftly, which helped a great deal buying a new one. There... Read more
Sadly, a bike insurance is very useful in London. I recently had my ride nicked, but fortunately it was insured via Evans Cycles Insurance. The claim was very straightforward and dealt with swiftly, which helped a great deal buying a new one. There are some sensible rules regarding the type of lock you have to use (depending on the value of the bike), but these are communicated very clearly.
Reviewed on 19th June 2017Benjamin de Haas![]()
Write a reviewExcellent experience
I am very impressed with the way my claim was dealt, very quick and stress free. Exactly how a client should feel when taking a insurance. Therefore, I will definitely recommend this insurance company to all my friends that possess a... Read more
I am very impressed with the way my claim was dealt, very quick and stress free. Exactly how a client should feel when taking a insurance. Therefore, I will definitely recommend this insurance company to all my friends that possess a bike.
Thank you for your great customer a service.Reviewed on 16th June 2017Genesio Novaes Neto![]()