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21st August 2017
Simple, easy to deal with. Exceptional customer experience.
Simple, easy to deal with. Exceptional customer oriented experience. Highly recommend it!
Your Evans Cycles Insurance Reviews (6)
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11th August 2017
Swift and professional
It took three days from finding that my bike had been stolen to sort out a replacement. couldn't have asked for a better service.
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7th August 2017
Very fast, no nonsense
Brilliant response time and brilliant with how long it took the resolve my claim, deffinately recommend them
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26th July 2017
Doesn't listen
I have just received an email closing my claim. The company directed the email to "Mr Millar" my name is "Ms Helen Hainsworth-Millar". Clearly given the personalised approach there!...
Read more I have just received an email closing my claim. The company directed the email to "Mr Millar" my name is "Ms Helen Hainsworth-Millar". Clearly given the personalised approach there!
The email also says they have done completely the reign thing, not reading confirmation from me that I have already purchased a replacement bicycle. They have instead begun to process a payment directly to the cycle store.
Completely useless!
On the plus side though, they at least do honour my claim where others have been less fortunate
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19th June 2017
Useful, transparent and hassle-free
Sadly, a bike insurance is very useful in London. I recently had my ride nicked, but fortunately it was insured via Evans Cycles Insurance. The claim was very straightforward and dealt with swiftly, which helped a great deal buying a new one. There...
Read moreSadly, a bike insurance is very useful in London. I recently had my ride nicked, but fortunately it was insured via Evans Cycles Insurance. The claim was very straightforward and dealt with swiftly, which helped a great deal buying a new one. There are some sensible rules regarding the type of lock you have to use (depending on the value of the bike), but these are communicated very clearly.
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16th June 2017
Excellent experience
I am very impressed with the way my claim was dealt, very quick and stress free. Exactly how a client should feel when taking a insurance. Therefore, I will definitely recommend this insurance company to all my friends that possess a...
Read more I am very impressed with the way my claim was dealt, very quick and stress free. Exactly how a client should feel when taking a insurance. Therefore, I will definitely recommend this insurance company to all my friends that possess a bike.
Thank you for your great customer a service.
