Smart Money People Logo

Voting in the Insurance choice awards 2025 is open - Vote here

Share this page

Get Going Insurance reviews

Get Going Insurance logo
Rated Excellent 4.85/5

Get Going Insurance reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 21 days

Review summary

People rate this company as Excellent based on 471 product reviews

Average score of 4.85/5
5 star
91%
4 star
8%
3 star
0%
2 star
0%
1 star
1%
Reviews for Get Going Insurance have trended positively over the past 90 days

Latest positive rating

5/5

Have used Get Going for many years

Have used Get Going for many years and found their system easy quick to use and their rates very competitive. This year we had a... Have used Get Going for many years and found their system easy quick to use and their rates very competitive. This year we had a health issue abroad and needed to make a claim. I expected the worst because many stories in the press about insurance companies delaying and even avoiding paying out. It was dealt with quickly and efficiently by a third party legal team who were excellent and easy to deal with payment being made within 3 weeks. Again Excellent service Read more Read less

{"display":"Idris R","full_name":"Idris R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Travel Insurance
Idris R 19th September 2025

Latest negative rating

2/5

Unclear cover

Cover appeared different on two different documents. Ultimately, I was not covered when I thought I was.

{"display":"HB","full_name":"HB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Travel Insurance
HB 11th September 2025

About Get Going Insurance

Get Going is provider of travel insurance broker, who is part of Infinity Insurance Solutions. Based in Kent, the company offers specialist insurance for those with pre-existing conditions, so if you’re looking for this type of insurance, read our Get Going Insurance reviews first to see what life as a customer is like. Already had a policy with Get Going Insurance? Write a review of your own and you'll be helping others who are looking for travel insurance with pre-existing medial conditions!

Get Going Insurance at a glance

Reviews for Get Going Insurance

Showing 11 of 471 company reviews Last reviewed within 21 days

Have used Get Going for many years

Travel Insurance 19th September 2025

Have used Get Going for many years and found their system easy quick to use and their rates very competitive. This year we had a... Have used Get Going for many years and found their system easy quick to use and their rates very competitive. This year we had a health issue abroad and needed to make a claim. I expected the worst because many stories in the press about insurance companies delaying and even avoiding paying out. It was dealt with quickly and efficiently by a third party legal team who were excellent and easy to deal with payment being made within 3 weeks. Again Excellent service Read more Read less

Rated Excellent 5/5
Read more product reviews

Get Going Travel Insurance is the best.

Travel Insurance 17th September 2025

Get Going Travel Insurance is the best. My husband and I have various health issues, some quite serious. Get Going covered us for all and... Get Going Travel Insurance is the best. My husband and I have various health issues, some quite serious. Get Going covered us for all and we're much cheaper than the rest. When I had an accident abroad, they were very helpful and dealt with my claim quickly. I would recommend them. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    we have been with Get Going for many years with good...

    we have been with Get Going for many years with good service.

    {"display":"Neil B","full_name":"Neil B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Neil B 15th September 2025
  • 5/5

    Reliable Travel Insurance with Good Support

    I recently took out travel insurance with Smart Money People, and overall my experience was positive. The application process was quick and straightforward, and the... I recently took out travel insurance with Smart Money People, and overall my experience was positive. The application process was quick and straightforward, and the policy documents were clear to understand. I liked that there were different levels of cover available, so I could choose one that matched my trip and budget. The medical coverage and cancellation protection gave me peace of mind while travelling. I had a couple of questions before I travelled, and the customer support team responded promptly and helpfully. That reassured me that, if I ever needed to make a claim, the process would be handled professionally. One small drawback is that some of the policy wording could be clearer, especially around exclusions. It took a bit of extra reading to be certain about what was and wasn’t covered. Overall, I feel the policy offered good value for money, reliable support, and solid cover. I’d recommend it to others looking for straightforward travel insurance with responsive service. Read more Read less

    {"display":"Sean Carter","full_name":"Sean Carter","avatar":{"url":"\/assets\/uploads\/avatars\/users\/57604.png"}}'s avatar
    Travel Insurance
    Sean Carter 15th September 2025
  • 5/5

    Quick and easy

    Quick and easy todo just fill out what your health and medication is and you’re good to go

    {"display":"Margaret M","full_name":"Margaret M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Margaret M 14th September 2025
  • 5/5

    Individual Assessment

    Questions asked enabled personal medical information which meant that each illness was assessed by severity rather than one fits all.

    {"display":"Joy Ryan","full_name":"Joy Ryan","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1274285.png"}}'s avatar
    Travel Insurance
    Joy Ryan 14th September 2025
  • 5/5

    Travel insurance

    Good value for money ,and someone you could talk to on the phone

    {"display":"Linda m","full_name":"Linda m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Linda m 14th September 2025
  • 5/5

    I haven’t actually used get going for travel insuran...

    I haven’t actually used get going for travel insurance I’ve only got a quote

    {"display":"Jean ","full_name":"Jean ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Jean 14th September 2025
  • 5/5

    Quick to set up and value for money

    Quick to set up and value for money

    {"display":"Lisa M","full_name":"Lisa M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Lisa M 14th September 2025
  • 5/5

    The fact we had to claim when i Malta they looked af...

    The fact we had to claim when i Malta they looked after us so well not a single problem thanks to your staff well done... The fact we had to claim when i Malta they looked after us so well not a single problem thanks to your staff well done this is why i vote them number one Read more Read less

    {"display":"Iain Collins","full_name":"Iain Collins","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Iain Collins 14th September 2025
  • 5/5

    Easy to use

    Easy to use website and straight forward booking process

    {"display":"Jane Pool","full_name":"Jane Pool","avatar":{"url":"\/assets\/uploads\/avatars\/users\/165308.png"}}'s avatar
    Travel Insurance
    Jane Pool 13th September 2025

    Products from Get Going Insurance

    Showing all products offered by Get Going Insurance

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice