Girls Drive Better Reviews

Ratings based on 11 reviews Last review 9 months ago
1.18 / 5Poor overall rating

Girls Drive Better is an innovative new insurance option for young women, which focuses on good driving techniques and offers clients a way of bucking national trends. Smart Money People is the place for Girls Drive Better reviews. Read and write...

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Girls Drive Better is an innovative new insurance option for young women, which focuses on good driving techniques and offers clients a way of bucking national trends. Smart Money People is the place for Girls Drive Better reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Girls Drive Better Reviews (11)

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2nd January 2020

Absolutely appalling - would publish no starts but had no choice

I was involved in a car crash - where someone went into me. Completely the other drivers fault. However, if you are wanting a good insurance company who are happy to help you and not pass you from person to person - and know what they are doing. I...

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I was involved in a car crash - where someone went into me. Completely the other drivers fault. However, if you are wanting a good insurance company who are happy to help you and not pass you from person to person - and know what they are doing. I would CERTAINLY not recommend girls drive better. When you ring up to explain about the incident, they put you through to another company - you explain the incident again - they put you through to another company. In which, you have to explain the incident AGAIN! Even then, when you just want a simple answer the woman on the phone “Kerry” will say she is unsure, she actually hung the phone up on myself once and then didn’t answer any of my calls back until I called on a different number. As well as this, I have been without a hire car over a week now as they will say your car needs to be assessed first - the car gets assessed and still no further forward. You are passed from person to person and left on hold for ages. Dreadful customer service. I would 100% totally stay away from this company. Don’t be fooled by their cheap prices.

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12th April 2019

Wow what a shambles

Avoid this company like the plague, yes it may be cheap but they cancelled my policy for going over the speed limit slightly a few times, then they demanded to cancel and charged me near about £600 for cancellation. This company are daylight thieves, ...

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Avoid this company like the plague, yes it may be cheap but they cancelled my policy for going over the speed limit slightly a few times, then they demanded to cancel and charged me near about £600 for cancellation. This company are daylight thieves, i've been with other telematics insurances before and not had a problem.and now with admiral.

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18th November 2018

Avoid at all costs

They decided that a bank statement and a letter from my hospital were not acceptable forms of proof of address and decided to cancel my insurance policy without even informing me. They emailed me at 4:08pm to tell me I needed to send them my proof of...

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They decided that a bank statement and a letter from my hospital were not acceptable forms of proof of address and decided to cancel my insurance policy without even informing me. They emailed me at 4:08pm to tell me I needed to send them my proof of address before 6pm that night when they couldn't even respond to an email I sent them on Thursday. They make you jump through hoops and demand and make threats to cancel the policy, it honestly feels like they take your money then decide they don't want to insure you so they do everything in their power to cancel the policy! Absolute scam and I wont go anywhere near them again in the future.

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2nd October 2017

Accident

I’m a fairly new driver and this is the WORST insurer ever. A lady drove in to me 5 day after I started my policy with them. As they are only a broker the past me on to at least 6 different companies to do my claim. Then I decided to get my own s...

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I’m a fairly new driver and this is the WORST insurer ever. A lady drove in to me 5 day after I started my policy with them. As they are only a broker the past me on to at least 6 different companies to do my claim. Then I decided to get my own solitaire. A month into all this they cancel my insurance and notify me by email. I called to ask why they said I have not sent prof of address and no claims bonus. I had sent it several times by email and every time a called they gave me a different email to send it to. I then asked for my money back as I had paid £1220 for insurance I don’t have anymore. They said as I had a claim I can’t get my money back. I said it wasn’t my fault and the claim is still on going. My car hasn’t even been looked at to date. They said if it isn’t my fault after the claim is raped up I will get my money. I today got an email saying I owe them £60 and if not paid in 7 days I will have debt collection agency come for my stuff. This is UNACCEPTABLE. I AM VERY ANGRY AND UPSET. As am I not only £1220 out of pocket but now they want more money. DO NOT INSURANCE WITH THEM. It’s not worth the harassment.

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8th June 2015

Appalling customer service. Not recommended!

Purchased a policy: when I required assistance from Girls Drive Better they have been shambolic and their standards questionable. As my broker I expected them to facilitate me and guide me appropriately but they made me feel isolated and the stress...

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Purchased a policy: when I required assistance from Girls Drive Better they have been shambolic and their standards questionable. As my broker I expected them to facilitate me and guide me appropriately but they made me feel isolated and the stress has been exceptional. Do not purchase a policy with Girls Drive Better: I do not wish for any other person to experience what I have. Shame shame on GDB.

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