Smart Money People Logo
Share this page
Link copied

HSBC: Bank account reviews

View other HSBC products
3.65
Based on 1,310 reviews, last reviewed 3rd Oct 2025
90% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
45%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025
D. Joyce's avatar
D. Joyce

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025
Laura Bennett's avatar
Laura Bennett
Read all reviews See your review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1310)

Review of the HSBC, Bank account:

Great

5
Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023
Will Wilding-Taylor's avatar
Will Wilding-Taylor

Always warm welcome

5
And excellent App updated this year Reviewed on: 13th January 2022
Travis's avatar
Travis

Very Happy With the Bank

5
Always been prompt and helpful when needed! Reviewed on: 13th January 2022
jrogers's avatar
jrogers

No problems

4
HSBC are fine I have had no issues with them Reviewed on: 13th January 2022
Alyn Carrahar's avatar
Alyn Carrahar

Excellent

5
The bank account facility is excellent as is their online service for managing the account Reviewed on: 12th January 2022
DrewL's avatar
DrewL

Lifelong Customer

5
I started banking with HSBC when they were Midland Bank and I opened my Griffin Saver account. I'm now 45 years old and have never had any issues with them. Easy online banking and great customer service. Reviewed on: 12th January 2022
Jo's avatar
Jo

Not customer friendly

3
Difficult to move money to another bank account in your name Reviewed on: 12th January 2022
Joan Furlong's avatar
Joan Furlong

My security

5
I was victim of fraud and HSBC bank helped me all along and with the utmost of care. Reviewed on: 12th January 2022
GABRIELLA's avatar
GABRIELLA

Excellent

5
HSBC provide excellent service and the digital offering continues to improve. Reviewed on: 12th January 2022
Stephen's avatar
Stephen

Trustworthy reliable high street bank.

5
Opened my first account with HSBC aged 17. I’ve been with them now over 30yrs! They have always treated me fairly, allowed me time to ask for advice and supported me at difficult times. Reviewed on: 12th January 2022
Wendy's avatar
Wendy

Superb Bank

5
I have banked with HSBC over 20 years. During this time I have found them to always be helpful and professional. Reviewed on: 12th January 2022
Graham Catherall's avatar
Graham Catherall

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from HSBC?

  • Stocks and shares ISA

    from HSBC 4.78 from 6 reviews
    HSBC

  • Home Insurance

    from HSBC 4.46 from 7 reviews
    HSBC

  • Regular Saver

    from HSBC 4.44 from 25 reviews
    HSBC
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill