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HSBC: Bank account reviews

Name: Bank account
Rating: 3.93 (1392 reviews)

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3.93

Based on 1,392 reviews, last reviewed 4th Sep 2026

44% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

great bank, service and perfect online and mobile ba... great bank, service and perfect online and mobile banking. Reviewed on: 4th September 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1392)

Poor set up experience

The switch over happened on agreed date but I didn’t receive either bank card or online log in meaning I was unable to access money and check direct debits for almost a week Reviewed on: 15th August 2022

Excellent customer service

The fraud team is very vigilant, alerting us to suspicious transactions promptly, and they have been extremely helpful in trying to resolve issues we’ve had with credit card fraud. Reviewed on: 14th August 2022

Love this bank

Been with them for 7 years . Easy to use and good custinrr service Reviewed on: 13th August 2022

Great

Been with them from a teenager Always dealt with any concerns or problems and quickly also very reliable answer any questions promptly and we’ll mannered Never had an issue over many years Reviewed on: 13th August 2022

Good account

Good account. Good online services Reviewed on: 13th August 2022

Consistent

Easy banking, app is simply to use and provides all I need. Reviewed on: 13th August 2022

OK

Happy with the product just need to make it more simple on the APP Reviewed on: 13th August 2022

Great opening offers

Great opening offer fast and easy set up. Customer service were very helpful Reviewed on: 12th August 2022

The best

They help people. Always are professionals and friendly Reviewed on: 6th August 2022

Secure, Clean, Easy

Love the banking app, its a nice minimalist looks that is sleek and easy to use. A lot of financial options for cards and investments. Reviewed on: 5th August 2022

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