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HSBC: Bank account reviews

Name: Bank account
Rating: 3.93 (1392 reviews)

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3.93

Based on 1,392 reviews, last reviewed 4th Sep 2026

44% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

great bank, service and perfect online and mobile ba... great bank, service and perfect online and mobile banking. Reviewed on: 4th September 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1392)

Poor service, fraud 6 times in 12 months

Been a customer for 13 years and business getting worse Reviewed on: 15th July 2022

Review

Best bank highly recommended always happy to help 24 hours Reviewed on: 13th July 2022

Good bank

Consistent. I've used them for years Reviewed on: 8th July 2022

Fantastic bank

Person centred and forward thinking Reviewed on: 6th July 2022

Because they are fast

They are fast and thrustworthy and cheap Reviewed on: 5th July 2022

Average bank

Nothing special about them, interest rates are terrible Reviewed on: 1st July 2022

Process not People Dantes extra circle

Leaving aside the shocking savings rates they offer and the return to 1970's opening hours they make it neigh on impossible to transfer money to other organisations, every transaction I want to complete they flag as fraud and then their directly employed offshore 'payment validation ' team won't accept I am me, I know I am me and have been me for 57 years 41 of them as a HSBC customer but apparently I may not be me or I may have been coerced by me or my wife into wanting to move money from HSBC, if Dante was writing now there would be an additional circle to he'll. Reviewed on: 29th June 2022

Its like they want to starve you to death like some governements are trying to

Since changes to so called security with the ******* who run HSBC i can never get onto my own account and I am constantly locked out of my account. In a world where when they allow a crook to ripp off your account where you might have £500,000 in the Bank they will only give you £80,000 back when they allow it to be stolem. AVOID THIS BANK AT ALL COSTS THEY ARE OUT TO CAUSE YOU STRESS AND MONEY PROBLEM!!!!!!!!!!!!!!! Ive been stuck here for years until I get permission to Bank at a different BAnk....How I dont know but I hate these cheats at HSBC!!!!!1 **** **** *** *******!!!!! Reviewed on: 5th June 2022

Customer care

They are exceptional. I have been with HSBC for over 10 years and I have never considered leaving to another service provider. Reviewed on: 2nd June 2022

shocking

4 hrs on the phone ....do i need to say more Reviewed on: 13th May 2022

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