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HSBC: Bank account reviews

View other HSBC products
3.91
Based on 1,388 reviews, last reviewed 16th Jul 2026
78% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

excellent service, I recommend,good conditions excellent service, I recommend,good conditions Reviewed on: 16th July 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026
Sam's avatar
Sam
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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1388)

Theifs

1
They will steal your money and roll the funds to help themselves and drag your payment till the last moment so they can clear their things..don't trust them they are trained liars even their help assistance is fake..most of the employees don't know anything and have 0 respect for its customers ,they keep changing their words on every call..worst worst worst bank ever,they claim to have many policies but can't state atleast 1 in which they can hold a international transfer..online banking such as revolut,monz9 is way better and prompt than these theifs Reviewed on: 22nd September 2022
Shegal Shajan's avatar
Shegal Shajan

Great

5
No issues, great app and able to contact by phone Reviewed on: 20th September 2022
Omer's avatar
Omer

LIFE LONG CUSTOMER

4
I have been with HSBCever since I started receiving a monthly salary. Reviewed on: 16th September 2022
Allan Clare's avatar
Allan Clare

Racist to non English speaker

1
Most of the customer services officer are racist to non-English speaker Reviewed on: 13th September 2022
Frdd's avatar
Frdd

Helpful Customer Service

4
I couldn't make payments online and after I phoned up the customer service they had the problem fixed quickly and securely allowing me to make the payments I needed to make. Reviewed on: 26th August 2022
Dylan's avatar
Dylan

Good bank

5
Great company and very good been with you them for years Reviewed on: 19th August 2022
Gloria's avatar
Gloria

Poor set up experience

3
The switch over happened on agreed date but I didn’t receive either bank card or online log in meaning I was unable to access money and check direct debits for almost a week Reviewed on: 15th August 2022
Dominique Murray's avatar
Dominique Murray

Excellent customer service

5
The fraud team is very vigilant, alerting us to suspicious transactions promptly, and they have been extremely helpful in trying to resolve issues we’ve had with credit card fraud. Reviewed on: 14th August 2022
Anne Howker's avatar
Anne Howker

Love this bank

5
Been with them for 7 years . Easy to use and good custinrr service Reviewed on: 13th August 2022
James & Cassie Pickthall's avatar
James & Cassie Pickthall

Great

5
Been with them from a teenager Always dealt with any concerns or problems and quickly also very reliable answer any questions promptly and we’ll mannered Never had an issue over many years Reviewed on: 13th August 2022
Zoe slater's avatar
Zoe slater

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