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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1310 reviews)

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3.65

Based on 1,310 reviews, last reviewed 3rd Oct 2025

90% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1310)

Review of the HSBC, Bank account:

Great

Good company, happy to use their products and I have for a long time. Reviewed on: 8th February 2023

Great account perks

Had an HSBC account which came with travel insurance. Paid out quickly when I couldn't travel due to a Zika scare in the country I was travelling to whilst pregnant. Reviewed on: 5th July 2019

Perfect

A brilliant account that works well for me! Reviewed on: 9th June 2019

Good bank

Good online banking. No issues with this bank. Very good customer service. Good bonus for switching to them and this happened very smoothly Reviewed on: 9th June 2019

Fantastic Customer Service

Brilliant bank, amazing staff. Have complete confidence in them Reviewed on: 7th June 2019

Trustworthy

Honest, easy to deal with an secure Reviewed on: 5th June 2019

Very good and reliable. Quick and easy

Good and healpfull staff. My experience has been good . I would recommend other people to join the bank Reviewed on: 3rd June 2019

4

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Good Current Account

Switched to HSBC mainly because of the £175 incentive offer. No issues so far. Switch was fine and the online and app banking works well. Reviewed on: 10th May 2019

Advance Current Account

A very reliable banking experience and good customer service. Reviewed on: 29th April 2019

Friendly 24h service

But wish more was available via internet banking Reviewed on: 16th April 2019

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