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HSBC: Bank account reviews

Name: Bank account
Rating: 3.93 (1392 reviews)

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3.93

Based on 1,392 reviews, last reviewed 4th Sep 2026

44% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

great bank, service and perfect online and mobile ba... great bank, service and perfect online and mobile banking. Reviewed on: 4th September 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1392)

Easy web and app access

Banks are very similar in what they offer. What sets them apart for me is the ease of use and access to my accounts. Really straightforward accedss both via their web pages and their app. Very easy to do things, can't remember the last time I had to call or find a branch. Reviewed on: 8th February 2020

BEST IN THE WORLD

HSBC changed the way I knew banking. They're the best in the whole world, not only Britain. Reviewed on: 8th February 2020

No problem

Never had any problems and they have always been very helpful Reviewed on: 8th February 2020

Fantastic Branch

Great customer service , never had an issue with my account , good offers and loyalties. Reviewed on: 8th February 2020

HSBC, BANK

The, staff, are, so, friendly, and, helpfull Reviewed on: 8th February 2020

Good service, nothing wonderful

My current account is with HSBC. I appreciate their online banking app which works really well for me and has great functionality. I wish they did more deals for their loyal customers, but overall I'm satisfied. Reviewed on: 7th February 2020

Excellent

Excellent service from the best bank in the world ! Reviewed on: 7th February 2020

Perfect bank for every human being on earth

HSBC Bank PLC is one of the best bank which you can chose to get best services and prompt response. Reviewed on: 7th February 2020

Fire

Never been disappointed with hsbc, the staff is allways keen to help and transform your questions into answers Reviewed on: 7th February 2020

No customer service

You walk into a branch and unless you have a paid account you don’t exist to the “assistants” Reviewed on: 6th February 2020

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