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HSBC: Bank account reviews

3.76
Based on 1,378 reviews, last reviewed 25th Apr 2026
13% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026
TG's avatar
TG

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026
Jill C's avatar
Jill C

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

HSBC, BANK

5
The, staff, are, so, friendly, and, helpfull Reviewed on: 8th February 2020

Good service, nothing wonderful

4
My current account is with HSBC. I appreciate their online banking app which works really well for me and has great functionality. I wish they did more deals for their loyal customers, but overall I'm satisfied. Reviewed on: 7th February 2020

Excellent

4
Excellent service from the best bank in the world ! Reviewed on: 7th February 2020

Perfect bank for every human being on earth

5
HSBC Bank PLC is one of the best bank which you can chose to get best services and prompt response. Reviewed on: 7th February 2020

Fire

5
Never been disappointed with hsbc, the staff is allways keen to help and transform your questions into answers Reviewed on: 7th February 2020

No customer service

1
You walk into a branch and unless you have a paid account you don’t exist to the “assistants” Reviewed on: 6th February 2020

Best service ever!

5
Everything is on the high level, good services, fastest money transfer, lovely online banking app and great costumer support ! Reviewed on: 6th February 2020

Best out there

5
Been with them for over 5 years, always spot on everything Reviewed on: 4th February 2020

Ok but could be better

3
Switched from barclays for the cash reward. Was happy with the process and incentive but things like the HSBC app could be a lot better. Reviewed on: 4th February 2020

No help for budgeting money

2
I feel HSBC a large global company, why they can’t invest in software which could assist customers with a visual chart what is spent on bills, shopping, clothing and going out so you limit spend and start saving to invest. Reviewed on: 3rd February 2020

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