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Tailored insights for the insurance industry

Download our free Q1 report to find out what insurance customers really think, backed by verified reviews left at Smart Money People.

You can also explore our guides and resources for insurers, and learn how we provide the insights your business needs to grow and thrive.

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Key insights inside the report

  • How well insurance companies are meeting customer expectations
  • Why perceptions of fairness are becoming just as important as service quality
  • How claims experiences continue to drive customer loyalty and recommendations
  • Why pricing and renewal experiences are influencing customer sentiment more than ever

Why insurers work with Smart Money People

In insurance, customer experience really matters. As the UK’s most comprehensive review site, we equip insurers with tailored insights that go beyond ratings - giving you a deep understanding of how policy holders perceive your products, service, and end-to-end support journey.

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Relevant data you can actually use

Unlike generic review sites, we focus solely on financial services, giving insurers relevant and tailored insight into experiences that matter most.

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Get noticed by potential customers

Our insurance ranking tables show where you stand based on genuine verified reviews, giving potential customers clear proof of your credibility.

 
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Understand what drives sentiment

Each review captures 16+ data points, helping you identify trends across the insurance customer journey and evidence Consumer Duty outcomes.

Some of the companies we've worked with

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admiral
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saga
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Want to start collecting insurance reviews but unsure where to start?

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