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Just Travel Cover reviews

Just Travel Cover logo
Rated Excellent • 4.87/5

Just Travel Cover reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 1,896 product reviews

Average score of 4.87/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for Just Travel Cover have trended positively over the past 90 days

Latest positive rating

5/5

I cannot praise this company enough.

I cannot praise this company enough. From the start of the call to the end, they dealt with my insurance cover swiftly and competently. It... I cannot praise this company enough. From the start of the call to the end, they dealt with my insurance cover swiftly and competently. It was my first time having to buy travel insurance with medical issues. I had spoken with other insurance companies prior to this, but was left very worried and deflated with their price and customer service. I really didn't think I would be able to find reasonable cover. After a quick look online I found Just Travel Cover and to be honest, when I read their reviews I thought it must be a scam! So I proceeded to call them and a lovely lady listened to my concerns regarding health issues and more importantly that I was awaiting a hospital appointment and test results, which puts some insurers off. This lady firstly put my mind at ease and took me swiftly through the process. She then advised me of the best plan for me and gave me the price, which was around £50. The other 'specialist ' insurance companies had given me prices between £150 - £200 for 11 nights cover to Spain!!! I really didn't feel like going on holiday...But thanks to Just Travel Cover, I got my holiday buzz back and had a wonderful holiday, knowing I was properly covered and at a very competitive price. These guys are my go to travel insurance company in the future, not just because of the price, but for their outstanding, friendly and professional service. Read more Read less

{"display":"Elaine p","full_name":"Elaine p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Steer clear of this company

While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number... While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number and then followed all of the instructions. Paid for scans, medication and policy excess whilst on holiday but trying to recover tgese is a nightmare, even with all receipts, e mails from emergency service, hospital report and photographic evidence of the injuries they are still disputing the claim.They use every excuse saying they did not receive certain documents despite these being sent. When you resend they start again from the beginning. Will no doubt finish up with the Ombudsman service. Best advice is GO SOMEWHERE ELSE. This company is not really wirth 1 star and would not recommend them to an enemy. Read more Read less

{"display":"Terry Bellamy","full_name":"Terry Bellamy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792647.png"}}'s avatar
Travel insurance
Terry Bellamy 14th September 2023
See more reviews for Just Travel Cover products

About Just Travel Cover

Just Travel Cover is an award-winning travel insurance broker based in Northeast England.

Just Travel Cover have been working with some of the world’s leading insurers to help people find insurance since 1999. Just Travel Cover also work with travel agents, tour operators, insurance brokers, charities and health organisations.

Just Travel Cover provide all types of policies including single trip, annual trip, winter sports and golf trips.

Just Travel Cover at a glance

Contact details

Phone
0800 294 2969
Main address
Just Insurance Agents Limited, Victoria House, Toward Rd, Sunderland, SR1 2QF
Social media

Reviews for Just Travel Cover

Showing 11 of 1896 company reviews • Last reviewed within 7 days

I cannot praise this company enough.

Travel insurance • 9th July 2025

I cannot praise this company enough. From the start of the call to the end, they dealt with my insurance cover swiftly and competently. It... I cannot praise this company enough. From the start of the call to the end, they dealt with my insurance cover swiftly and competently. It was my first time having to buy travel insurance with medical issues. I had spoken with other insurance companies prior to this, but was left very worried and deflated with their price and customer service. I really didn't think I would be able to find reasonable cover. After a quick look online I found Just Travel Cover and to be honest, when I read their reviews I thought it must be a scam! So I proceeded to call them and a lovely lady listened to my concerns regarding health issues and more importantly that I was awaiting a hospital appointment and test results, which puts some insurers off. This lady firstly put my mind at ease and took me swiftly through the process. She then advised me of the best plan for me and gave me the price, which was around £50. The other 'specialist ' insurance companies had given me prices between £150 - £200 for 11 nights cover to Spain!!! I really didn't feel like going on holiday...But thanks to Just Travel Cover, I got my holiday buzz back and had a wonderful holiday, knowing I was properly covered and at a very competitive price. These guys are my go to travel insurance company in the future, not just because of the price, but for their outstanding, friendly and professional service. Read more Read less

{"display":"Elaine p","full_name":"Elaine p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

This was the only company who would insure my hubby...

Travel insurance • 9th July 2025

This was the only company who would insure my hubby after a quadruple heart bypass. He has other medical conditions too and he got them all covered.

{"display":"Gillingham","full_name":"Gillingham","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Patient and effective communication .

    Patient and effective communication from the telephone operator. Took the hassle out of what can be frustration with othe companies. I would recommend Just Travel to all family ad friends.

    {"display":"George M","full_name":"George M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    first class service

    very easy to follow on line instructions, offers first class product which met the needs of my holiday in all areas.

    {"display":"Chris M","full_name":"Chris M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    The lady on the phone was very clear, polite and fri...

    The lady on the phone was very clear, polite and friendly. The price was very reasonable.

    {"display":"Susan Ramsden","full_name":"Susan Ramsden","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great company very easy to work with

    Great choice of cover and very reasonable

    {"display":"Jane S","full_name":"Jane S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    The man i spoke to on the phone wasvery nice polite...

    The man i spoke to on the phone wasvery nice polite x helpful . Didnt rush me . Explained things when i wasnt sure about the question

    {"display":"Diane W","full_name":"Diane W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to complete a form , simple and understandable.

    Easy to complete a form , simple and understandable.

    {"display":"Marika ","full_name":"Marika ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great service

    I had to find a travel insurance provider with a competitive price that gave excellent cover options and Just Travel Cover provided me with everything... I had to find a travel insurance provider with a competitive price that gave excellent cover options and Just Travel Cover provided me with everything I was looking for, the website was extremely easy to navigate and was very quick and simple, I will definitely use them again and share their service with family and friends. Read more Read less

    {"display":"KERRY B","full_name":"KERRY B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent customer service

    I needed insurance for my daughter who is currently on a waiting list for assessment. The agent asked relevant questions to ascertain what her needs... I needed insurance for my daughter who is currently on a waiting list for assessment. The agent asked relevant questions to ascertain what her needs were and suggested a product that was just what she required Read more Read less

    {"display":"Maureen A","full_name":"Maureen A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    travel on a cruise

    I was seeking travel insurance for a while cruise. My wife has had several operations. The premium was not cheap but a lot better than... I was seeking travel insurance for a while cruise. My wife has had several operations. The premium was not cheap but a lot better than many others and we had had a policy with you before Read more Read less

    {"display":"Richard Rewell ","full_name":"Richard Rewell ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Just Travel Cover

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