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Mojo reviews

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Rated Excellent 4.93/5

Mojo reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 2,343 product reviews

Average score of 4.93/5
5 star
93%
4 star
5%
3 star
1%
2 star
0%
1 star
1%
Reviews for Mojo have trended negatively over the past 90 days

Mojo Mortgages makes getting and remortgaging a mortgage feel easy and stress-free with friendly, knowledgeable advisors who keep you updated every step of the way. They find great deals and save you money without any fees, making the whole process straightforward and hassle-free. Some have found communication patchy or slow, and a few had issues with follow-ups or promised perks like gift vouchers.

Positive themes

  • Mojo Mortgages made the mortgage process easy, quick and stress-free with great support.
  • Mojo Mortgages found me the best deals and saved me money without charging any fees.
  • The Mojo team were friendly and knowledgeable and kept me informed throughout.

Negative themes

  • Communication was poor at times with slow responses and hard to reach advisors.
  • Some experienced delays and lost documents causing frustration during the process.
  • Promised perks like gift vouchers were not delivered despite repeated chasing.
Summarised by AI
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About Mojo

Our Mojo reviews will show you what likeminded people think of this online mortgage broker, and help you to get a better understanding of their customer satisfaction rates. Mojo claims to have fully qualified advisers ready for you to speak to at no cost. But what do you think? Leave a Mojo review to help others, by creating more transparency and trust within Financial Services.

Mojo at a glance

Reviews for Mojo

Showing 11 of 2343 company reviews Last reviewed within 7 days

Brilliant from start to finish.

Mortgage Broker 2nd April 2026

Brilliant from start to finish. They weren't pushy and advised me my current deal was worth sticking with rather than paying ERCs for a deal... Brilliant from start to finish. They weren't pushy and advised me my current deal was worth sticking with rather than paying ERCs for a deal with a much better interest rate. Read more Read less

Rated Excellent 5/5
Read more product reviews

Fantastic overall customer service which was support...

Mortgage Broker 30th March 2026

Fantastic overall customer service which was supported throughout

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Great communication and helpful advice.

    Great communication and helpful advice.

    {"display":"Kash B","full_name":"Kash B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Kash B 30th March 2026
  • 5/5

    Just brilliant!!

    They are so helpful at Mojo, no question was too silly, they really helped out my mind at ease. They checked in on me to... They are so helpful at Mojo, no question was too silly, they really helped out my mind at ease. They checked in on me to make sure everything progressed ok. It was the most straightforward transaction I would highly recommend!! Read more Read less

    {"display":"R","full_name":"R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    R 30th March 2026
  • 5/5

    Fantastic support from Kendall and Ian on getting my...

    Fantastic support from Kendall and Ian on getting my mortgage as fast as possible.

  • 5/5

    Nothing to much trouble happy to explain again if st...

    Nothing to much trouble happy to explain again if still not getting it will check up on you to see how you are and things... Nothing to much trouble happy to explain again if still not getting it will check up on you to see how you are and things are going supportive and friendly works at your pace and happy to change if you change your mind no pressure Read more Read less

    {"display":"Tracey p","full_name":"Tracey p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Tracey p 29th March 2026
  • 5/5

    I was regularly kept informed of my mortgage progress.

    I was regularly kept informed of my mortgage progress. Mojo were even able to secure a cheaper mortgage rate for me, than my original mortgage... I was regularly kept informed of my mortgage progress. Mojo were even able to secure a cheaper mortgage rate for me, than my original mortgage with their facility of keeping me updated with any rate changes. My emails were answered in a timely manner and were dealt with professionally and with patients, very important for an older person! Read more Read less

    {"display":"Karen ","full_name":"Karen ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Karen 29th March 2026
  • 5/5

    Very efficient, professional and friendly service.

    Very efficient, professional and friendly service.

    {"display":"D Kumar","full_name":"D Kumar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    D Kumar 28th March 2026
  • 5/5

    Wonderful experience

    I felt that I was in good hands. Very professional. Very responsive. Great results.

  • 5/5

    Friendly, easy to talk to, knowledgeable and helpful

    Friendly, easy to talk to, knowledgeable and helpful

    {"display":"sara","full_name":"sara","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    sara 28th March 2026
  • 5/5

    Excellent service.- highly recommend

    Excellent service. This is the second time I have used them to remortgage. Their staff are experienced, knowledgeable and proactive. They helped me secure two... Excellent service. This is the second time I have used them to remortgage. Their staff are experienced, knowledgeable and proactive. They helped me secure two fixed mortgages and listened to my advice and they always responded to questions quickly. Excellent service! Read more Read less

    {"display":"Tina D","full_name":"Tina D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Tina D 28th March 2026

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