Mojo Reviews

  Ratings based on 440 reviews       Last review 1 month ago    

Our Mojo reviews will show you what likeminded people think of this online mortgage broker, and help you to get a better understanding of their customer satisfaction rates. Mojo claims to have fully qualified advisers ready for you to speak to at no...

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Our Mojo reviews will show you what likeminded people think of this online mortgage broker, and help you to get a better understanding of their customer satisfaction rates. Mojo claims to have fully qualified advisers ready for you to speak to at no cost. But what do you think? Leave a Mojo review to help others, by creating more transparency and trust within Financial Services.

Overall Rating

Amazing

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Mojo Review Insight

What are people saying in their reviews?

Customer Service

66% of feedback is People related

Customer profile

Top Age Profile: 45-54

Top Channel Preference: App

Mojo Products 440

Mortgage Broker

Excellent service. Very patient with me. Very flexible. Super responsive.

Mojo Mortgages found me the best deal. I tried high street mortgage brokers as well as approaching lenders directly, but Mojo Mortgages topped them all. Besides that, their staff were very friendly and efficient. When my cashback from TopCashback... Read more

Mojo Mortgages found me the best deal. I tried high street mortgage brokers as well as approaching lenders directly, but Mojo Mortgages topped them all. Besides that, their staff were very friendly and efficient. When my cashback from TopCashback wasn't coming through, Mojo mortgages asked me to be patient and when I still had no joy, I confronted them and they did all they could to resolve the issue. In the end, TopCashback gave me my cashback thanks to Mojo Mortgages pushing from their side. I can't recommend them enough!

Reviewed on 6th May 2021
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Leon
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Mortgage Broker

The best service

Much appreciate for really helpful staff ( Hellen and Lauren) it was really good communication, update every time when something happens, I knew all the time how looking my progress. I'm glad for help

Reviewed on 22nd April 2021
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Wojciech
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Mortgage Broker

Delightfully simple and honest, an utter joy.

We’re so happy with Mojo. Giving us confidence in our mortgage decisions

Reviewed on 14th April 2021
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Luke Medlock
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Mortgage Broker

Zero Customer Service

Unable to get anyone on the phone, left voicemails and emails and had no response what so ever

Reviewed on 30th March 2021
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tom
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Mortgage Broker

One of the best companies I've ever dealt with

They were brilliant, so proactive and saved me loads of money. They were so good at communicating back and forth with me and the lender. They also pushed the lender and their solicitors to help speed things up. I will be recommending them to anyone I... Read more

They were brilliant, so proactive and saved me loads of money. They were so good at communicating back and forth with me and the lender. They also pushed the lender and their solicitors to help speed things up. I will be recommending them to anyone I know looking for a mortgage and I WILL be going back to them in the future

Reviewed on 22nd March 2021
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Stephen Johnston
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Mortgage Broker

Failed to provide available options

Mojo failed to provide options that would have been suitable for me. Which through another broker I managed to successfully apply for. It was a very disappointing experience and when I complained regarding the way my case was managed. Their complaints... Read more

Mojo failed to provide options that would have been suitable for me. Which through another broker I managed to successfully apply for. It was a very disappointing experience and when I complained regarding the way my case was managed. Their complaints department admitting no wrong doing and highlighting how great their agent was in a few pages over email after weeks of waiting.
Frustrating experience and failure as a mortgage broker. The main excuse was we deal with over 90 lenders how can we know all the options available, which to me is a sign of low standards and laziness.

Reviewed on 25th July 2020
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Mohamed
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Mortgage Broker

Exceptional Service

Exceptional service from start to finish, would recommend to anyone seeking a mortgage!

Reviewed on 26th February 2020
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Colin Parker
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Mortgage Broker

Brilliant fantastic mortgage advice, efficient and helpful.

I have a fab experience with Mojo. Carl was my mortgage adviser and he was knowledgeable, polite and professional. He always returned my calls and found me a great mortgage deal. Thank you!

Reviewed on 10th February 2020
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Sam
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Mortgage Broker

Very efficenct friendly team

Remortgage proceeding smoothly. Will use them again

Reviewed on 10th February 2020
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Saumabha Mandal
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Mortgage Broker

Excellent personalised service!

From the start my advisor was extremely helpful and accommodating. Went above and beyond with his service and recommendations for the mortgage packages and ways to reduce my mortgage term by small overpayments. He also made a great effort to... Read more

From the start my advisor was extremely helpful and accommodating. Went above and beyond with his service and recommendations for the mortgage packages and ways to reduce my mortgage term by small overpayments. He also made a great effort to accommodate my very busy schedule and called out his normal working hours. Overall an excellent service, would highly recommend!

Reviewed on 9th February 2020
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Jimmy
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Mortgage Broker

Pretty painless

Wasn't sure about using Mojo but after researching reviews I decided to bite the bullet and sign up. So glad I did even though I found the same mortgage offer I could let them take care of just about all the paperwork. Will be considering them again... Read more

Wasn't sure about using Mojo but after researching reviews I decided to bite the bullet and sign up. So glad I did even though I found the same mortgage offer I could let them take care of just about all the paperwork. Will be considering them again once my 5 years Nationwide offer is up.

Reviewed on 7th February 2020
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MASuk10
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Mortgage Broker

Re-Mortgage

The team at Mojo couldn’t have been more helpful. Straightforward advice and great service, can’t recommend highly enough.

Reviewed on 7th February 2020
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Simon Kane
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Mortgage Broker

Excellent service

Very helpful staff who gave me a selection of options to choose from. When we then had issues and had to hold off with getting our mortgage they were very understanding, not pushy at all, and gave me contact details so I could get back to the original... Read more

Very helpful staff who gave me a selection of options to choose from. When we then had issues and had to hold off with getting our mortgage they were very understanding, not pushy at all, and gave me contact details so I could get back to the original employee when I was ready to move forward. When we did get our mortgage everything from Mojo was easy and efficient. I wouldn't hesitate to use them again it recommend them.

Reviewed on 6th February 2020
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Lindsay
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Mortgage Broker

Outstanding service

They made the whole process quick and easy. I felt confident I was getting the right product and was kept up to date throughout the process. Thank you!

Reviewed on 6th February 2020
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Simon
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Mortgage Broker

Great help through the whole process!

Fab service and everything me I spoke was very helpful

Reviewed on 5th February 2020
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Enfys Mabley
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Mortgage Broker

Outstanding service

Straightforward process and knowledgeable consultants who are more than willing to go the extra mile!

Reviewed on 5th February 2020
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Elena Dzarlijeva
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Mortgage Broker

Mortgage solvers

Turned to mojo after my bank changed its mind over mortgage .took 2 attempts but secured a buy to let with a main stream lender avoiding extortionate rates and fees local financial advisors offered.kept me informed and kept trying.

Reviewed on 5th February 2020
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Tony Wharton
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Mortgage Broker

Best mortgage broker

I Will definitely recommend and will use them again in the future. Great service . There service are better than the one we paid for.

Reviewed on 5th February 2020
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Siva
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Mortgage Broker

2 Mortgages completed smoothly

Great experience using Mojo mortgages - completed on 2 mortgages. Was always kept informed and was very pleased that the service is completely free. I have previously paid almost £1000 using other brokers in the past for the same service

Reviewed on 5th February 2020
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Mich Shell
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Mortgage Broker

Excellent

Very friendly helpful team, kept me informed all the way through the process.

Reviewed on 5th February 2020
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Jo
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