Smart Money People Logo
Own this company?
Share this page

Next reviews

Next logo
Rated Good 3.86/5

Next reviews

Unverified business

Review summary

People rate this company as Good based on 12 product reviews

Average score of 3.86/5
5 star
67%
4 star
8%
3 star
17%
2 star
0%
1 star
8%
Reviews for Next have trended positively over the past 90 days

Latest positive rating

5/5

Good customer service and quality products.

Good customer service and quality products.

{"display":"Sandra o","full_name":"Sandra o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
next 3step
Sandra o 13th June 2024

Latest negative rating

1/5

I was offered the chance to split the cost of my pro...

I was offered the chance to split the cost of my products over three; went ahead and placed an order for some clothes in advance... I was offered the chance to split the cost of my products over three; went ahead and placed an order for some clothes in advance of an interview. Immediately after placing the order, I was sent an email asking me to call them so I did. I was told that my order was on place until I made a "security payment" for the full amount, negating the point of the service. I did not have the full amount available, which is why I was looking to split the cost. The customer service agent could do nothing to help at all, except tell me that in the future I would be able to split my payments up but not until I had made this payment first. Essentially a useless service with poor customer service. Read more Read less

{"display":"Gareth","full_name":"Gareth","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
next 3step
Gareth 20th November 2024

About Next

Next Plc (Next) is a specialty retailer that merchandises and sells clothing, footwear, accessories, beauty, and homeware products through self-owned and franchised stores. They offer 2 types of credit for customers to make purchases with them, nextpay and next step3.

Are you looking for the perfect retailer that offers credit? Our Next reviews can help you decide if it’s the right option for you.

If you’re considering using Next for you retail purchases, check out our reviews first. Discover which credit types Next customers are using and how satisfied they've been so far. Learn more about the benefits of being a Next customer. All of this and more can be found in our Next reviews.

Smart Money People is the place for Next credit reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Next at a glance

Reviews for Next

Showing 11 of 12 company reviews

I was offered the chance to split the cost of my pro...

next 3step 20th November 2024

I was offered the chance to split the cost of my products over three; went ahead and placed an order for some clothes in advance... I was offered the chance to split the cost of my products over three; went ahead and placed an order for some clothes in advance of an interview. Immediately after placing the order, I was sent an email asking me to call them so I did. I was told that my order was on place until I made a "security payment" for the full amount, negating the point of the service. I did not have the full amount available, which is why I was looking to split the cost. The customer service agent could do nothing to help at all, except tell me that in the future I would be able to split my payments up but not until I had made this payment first. Essentially a useless service with poor customer service. Read more Read less

Rated Terrible 1/5
Read more product reviews

it was ok and did what I wanted it to do.

nextpay 1st September 2024

it was ok and did what I wanted it to do.

Rated Average 3/5
Read more product reviews
  • 5/5

    Good customer service and quality products.

    Good customer service and quality products.

    {"display":"Sandra o","full_name":"Sandra o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    next 3step
    Sandra o 13th June 2024
  • 5/5

    They are happy with customer's satisfaction hence th...

    They are happy with customer's satisfaction hence they put their customer first, issues are resolved amicably, they have professional staff.

    {"display":"Osarhiemen J","full_name":"Osarhiemen J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    nextpay
    Osarhiemen J 9th June 2024
  • 5/5

    Excellent

    This company made my experience amazing!

    {"display":"Ben H","full_name":"Ben H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    next 3step
    Ben H 24th May 2024
  • 3/5

    Good but hard to understand.

    Good but hard to understand. Nice product

    {"display":"BT","full_name":"BT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    nextpay
    BT 18th May 2024
  • 5/5

    The last time I was at the store in Wimblem the cust...

    The last time I was at the store in Wimblem the customer service was brilliant and the store is very clean

    {"display":"Murphy D","full_name":"Murphy D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    next 3step
    Murphy D 12th May 2024
  • 5/5

    Amazing people to work with

    Been at next 8 years and loved every minute. People are amazing, well looked after and listened too and lots of benefits

  • 5/5

    Very easy

    It’s so good because I can buy clothes and pay per month.

    {"display":"Nistor Adriana","full_name":"Nistor Adriana","avatar":{"url":"\/assets\/uploads\/avatars\/users\/731649.png"}}'s avatar
    nextpay
    Nistor Adriana 3rd April 2023
  • 5/5

    Speed response

    Opening of the account was fast

    {"display":"Hadiza Abbas","full_name":"Hadiza Abbas","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    nextpay
    Hadiza Abbas 3rd April 2023
  • 4/5

    Hcj hxhcjchcuxtdyfydyfyc6d6

    Very good dyydydyf6f7f7d6d6f7g7g66e5r6rf6f6r7t8fuctfuvyfycuvivuxjvivuvkcuycufu

    {"display":"Donatas ","full_name":"Donatas ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    nextpay
    Donatas 15th June 2022

    Products from Next

    Showing all products offered by Next

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice