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NHS Pensions reviews

NHS Pensions logo
Rated Good • 3.88/5

NHS Pensions reviews

Unverified business Last reviewed within 14 days
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Review summary

People rate this company as Good based on 26 product reviews

Average score of 3.88/5
5 star
58%
4 star
23%
3 star
8%
2 star
0%
1 star
12%
Reviews for NHS Pensions have trended negatively over the past 90 days

Latest positive rating

5.00/5

A life saver

My run to app and has never failed

{"display":"Ronke A","slug":"user1717024334","deleted_at":null,"created_at":"2024-05-29T23:12:14.000000Z","updated_at":"2024-05-29T23:12:14.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Ronke","last_name":"Aworetan ","full_name":"Ronke Aworetan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
Ronke A 17th April 2026

Latest negative rating

1.00/5

Administration is appalling.

Administration is absolutely appalling. It has taken me months to get anywhere with my request. Every member of staff tells me different information. Impossible to... Administration is absolutely appalling. It has taken me months to get anywhere with my request. Every member of staff tells me different information. Impossible to speak to the actual staff responsible for refunding contributions. Cannot believe how inept their staff are, its a disgrace Read more Read less

{"display":"Jill C","slug":"user1784804208","deleted_at":null,"created_at":"2026-07-23T10:56:48.000000Z","updated_at":"2026-07-23T10:56:48.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Jill","last_name":"Carre","full_name":"Jill Carre","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
Jill C 23rd July 2026
See more reviews for NHS Pensions products

About NHS Pensions

Wondering if the NHS Pension is right for you? Read our community reviews from other NHS employees past and present who review the NHS Pension so you know what life is like with this product. Already have an NHS Pension? Please share a review of your own so that other employees like you can decide if the NHS Pension is right for them.

NHS Pensions at a glance

Reviews for NHS Pensions

Showing 11 of 26 company reviews • Last reviewed within 14 days

Administration is appalling.

Pension • 23rd July 2026

Administration is absolutely appalling. It has taken me months to get anywhere with my request. Every member of staff tells me different information. Impossible to... Administration is absolutely appalling. It has taken me months to get anywhere with my request. Every member of staff tells me different information. Impossible to speak to the actual staff responsible for refunding contributions. Cannot believe how inept their staff are, its a disgrace Read more Read less

{"display":"Jill C","full_name":"Jill C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1.00/5
Read more product reviews

A life saver

Pension • 17th April 2026

My run to app and has never failed

{"display":"Ronke A","full_name":"Ronke A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Shout out to Wendy, she demonstrated professionalism...

    Shout out to Wendy, she demonstrated professionalism, walked out of her way to try to help and provide useful information , she brightened up my... Shout out to Wendy, she demonstrated professionalism, walked out of her way to try to help and provide useful information , she brightened up my day, please keep up the great work. Read more Read less

    {"display":"Victoria C","full_name":"Victoria C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Victoria C 12th March 2026
  • 4.00/5

    My future is secure

    Each day I check my pension online i always feel expected and my soul pray for whoever have introduced this program. My old age is... Each day I check my pension online i always feel expected and my soul pray for whoever have introduced this program. My old age is secured when I retired from active service. Read more Read less

    {"display":"Ajayi A","full_name":"Ajayi A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Ajayi A 14th June 2025
  • 5.00/5

    It's been really good.

    It's been really good. Cause I know my money is safe.

    {"display":"Tatenda D","full_name":"Tatenda D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Tatenda D 12th April 2025
  • 5.00/5

    Great job and excellent service I’ve loved every sec...

    Great job and excellent service I’ve loved every second of my job here

    {"display":"Iryna","full_name":"Iryna","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1158002.png"}}'s avatar
    Pension
    Iryna 3rd April 2025
  • 5.00/5

    Excellent pension scheme.

    Excellent pension scheme. The benefits are fantastic and forecast for retirement is great

    {"display":"Anthony P","full_name":"Anthony P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Anthony P 15th October 2024
  • 1.00/5

    It seems the advisors have little training on custom...

    It seems the advisors have little training on customer service. Struggled to get correct information. It would seem some do not enjoy their job and... It seems the advisors have little training on customer service. Struggled to get correct information. It would seem some do not enjoy their job and it shows in the approach to customers. Read more Read less

    {"display":"DLS","full_name":"DLS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    DLS 2nd August 2024
  • 5.00/5

    14-05-2024.

    14-05-2024......Tony was an excellent customer service operator and deserves commendation for his excellent efforts

    {"display":"Mikey James Dowsett","full_name":"Mikey James Dowsett","avatar":{"url":"\/assets\/uploads\/avatars\/users\/959480.png"}}'s avatar
  • 3.00/5

    Slowly getting easier to access your own information...

    Slowly getting easier to access your own information but still miles behind private pensions

    {"display":"AGP","full_name":"AGP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    AGP 2nd April 2024
  • 5.00/5

    Fantastic

    Very Good pension scheme. Satisfactory

    {"display":"Fyne","full_name":"Fyne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Fyne 11th April 2023

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