Smart Money People Logo
Share this page

Penny reviews

Penny_logo
Rated Excellent 4.50/5

Penny reviews

Verified business

Review summary

People rate this company as Excellent based on 55 product reviews

Average score of 4.50/5
5 star
93%
4 star
2%
3 star
0%
2 star
0%
1 star
5%

Latest positive rating

4/5

Quick and Easy

This is a fantastic service and I was paid quickly with no issues. Just wish they were open at the weekend!

Latest negative rating

1/5

Rip off

They're asking for 7.8% for 30 days that works out at 93.4% PA :)))). this is a joke. Do not use this service.

About Penny

Penny’s journey started back in 2017. Based in Portsmouth, Penny was created for one very specific reason, to allow small business owners to enjoy life by removing money worry. Your reviews power Smart Money People, so if you're a customer of Penny we really need your help. Share a quick review to help other consumers find out more about this company.

Penny at a glance

Reviews for Penny

Showing 11 of 55 company reviews

Rip off

Instant Invoice Advance 11th July 2023

They're asking for 7.8% for 30 days that works out at 93.4% PA :)))). this is a joke. Do not use this service.

Rated Terrible 1/5
Read more product reviews

Quick and Easy

Instant Invoice Advance 12th July 2022

This is a fantastic service and I was paid quickly with no issues. Just wish they were open at the weekend!

Rated Good 4/5
Read more product reviews
  • 5/5

    Modern, Smart and Easy to Use

    Service was great from Penny, and the process was easy to understand. So helpful! Website's pretty cool too!

  • 5/5

    Great business throughout

    When dealing with penny all the staff were very helpful and friendly from start to finish couldn’t recommend them more!

  • 5/5

    Quick as you like and reasonably priced

    I needed to free up some cash for an unexpected bill. Penny agreed to buy an invoice I was waiting to be paid for and... I needed to free up some cash for an unexpected bill. Penny agreed to buy an invoice I was waiting to be paid for and I had the money in my account the same day. Will definitely continue to use them. Read more Read less

  • 5/5

    Where were you all these years!

    Dealt with the brilliant Bobbie, walked me through the process, by the end of the day I was a pro at raising invoices through Penny. So simple and transparent.

  • 5/5

    Value for money

    The fee i pay for invoice financing is good. The company get my funds quickly transferred to my account

  • 5/5

    Fantastic Service

    Penny have an extremely friendly team, easy to use and always there to help. cannot be faulted!! Customer service is A-class....

  • 1/5

    Would you like some bad customer support?

    I will share my experience with this company which i can guarantee is legit and not fake. Firstly, the company does not have even a... I will share my experience with this company which i can guarantee is legit and not fake. Firstly, the company does not have even a FAQ page explain what they are doing and how they can help you. You have to find out yourself during this experience you will face a customer support being rude to you like they do a favour to you while they get a fee for their service. As a web development company owner, i will suggest to this financial service to improve their website by adding information on what they offer, and how their system work and apart from that when someone is trying to adapt his business to reach more customers to your model, being rude and not helpful is not the solution. If you like bad customer support, chat with them... Read more Read less

  • 1/5

    Awful service, liars

    All the guys at Penny are not helpful in the Slightest. i put through 3 invoices, all approved at a 5% cut, then all of... All the guys at Penny are not helpful in the Slightest. i put through 3 invoices, all approved at a 5% cut, then all of a sudden there system was down so they couldn't honor the 5% and it jumped to 14.8%, which i accepted, then they couldn't process these. Dom, Sam, Paul - telling me they've left voicemails, emails, messages, telling me invoices are approved when they're not, leaving it till the last day to tell me certain things. waiting 3 weeks for an answer, system been 'Updating' for three weeks. 100% free first invoice, not true, told me it was all approved going into my account, i rung the next morning and they're not offering the 100% deal anymore. First time i used them, it took almost 2 weeks for the first payment to come through - meant to be within 24 hours. Second time, 3 weeks before they told me they couldn't process any invoices. May as well wait out the payment terms from your original client. They will tell you they will ring you back, but unless you chase for days and days you wont hear from them. Very likely they do NOT have the cash to fund the invoices and make every excuse going. DO NOT USE THESE GUYS if you're banking on having the money paid early. Very, very disappointing service. Read more Read less

  • 5/5

    Penny are great

    Paid my first invoice within 4 hours of submission

    Products from Penny

    Showing all products offered by Penny

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice