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Alice S

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Review of the Covermypet.co.uk, Pet Insurance:

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This is the first time in 9 years I have made a clai...

This is the first time in 9 years I have made a claim for my dog and now I realise this insurance has been a waste of time. They sent me the wrong forms initially, were very slow to pay. I had to chase 3 or 4 times - phone and e-mail, and they wriggled out of paying for most of it. They wouldn’t pay out of hours as I couldn’t prove my dog was about to die. The fact it was bank holiday, he was in extreme pain, being sick and not eating, it was only considered to be an infected paw. If it had been septicaemia which it could have been I would have to wait til he was dead before I could prove it was life threatening! Reviewed on: 3rd December 2024

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