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Melissa S

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Review of the Together Money, Bridging Finance:

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They pull mortgages on completion for no reason!

Common practice for Together money is to offer a mortgage and then ask a lot of questions on completion and pull the mortgage at the last minute causing the whole chain to collapse. Unprofessional in every way. Forces customers to use the VAS panel for valuations and charges more than double the price of other valuations. Pulling out at last minute because they have changed their mind, not for any specific reasons at all and then refusing to refund any costs. Their decision making process is so slow they wait until completion before pulling out! They also will not put anything in writing, it’s always different excuses on phone calls but nothing in writing. They pretend to reply to complaints but they don’t actually look into them properly at all! They don’t provide any documents to back up anything they say because they are so underhanded. Do not use this company. You will end up losing any property you want to buy as they have repeatedly done this to other customers. Wish I hadn’t used a broker who went to them. You think brokers would know about these companies but they often don’t! Read all the online reviews. The positive reviews sound generic, are they real reviews? I will leave that for you to decide. The bad reviews are shocking and definitely true! I hope the financial ombudsman will look into this closer. Reviewed on: 6th December 2024

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