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Zoe H

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Review of the Oodle Car Finance, Car Finance:

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Consumer law is not followed!!!!!

sale no problems at all however just past 30days and dealership denies any knowledge so i appeal to Oodles vehicle as not fit for use .No major issues until they agree car not fit for purpose ignored all my emails to reject the vehicle they agree then 48 hrs later change the decision allowing zuto to disrupt .The amount of distress caused not addressed no re-imbursement for 3 diagnostics which i paid myself !!! They gave £175 towards travel just shocking .Vehicle off road from 25th august after retracting their decision !! they have ignored my right to reject suffering extreme anxiety and email me on 23rd dec 1pm no warning no updates but told vehicle fixed arrange collection day before xmas eve. Post christmas they then slap me with a default notice which states i am in breach of contract .I have disclosed my health etc and have had to complain to the ombudsman still ongoing .How can i be expected to drive or feel safe doing so in a car that has been proven faulty at point of sale. Reviewed on: 13th January 2025

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