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Review of the Equifinance, Mortgage:

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Despicable company

Having recently and very suddenly lost my husband I was able to pay this particular second mortgage off - not our first mortgage and money is very tight. They insisted on charging me an early repayment charge of nearly 3k on top of what I owed them leaving me unable to pay another debt. I complained they wouldn’t budge and claimed it is in their terms but nowhere in any terms does it outline you have to pay upon the death of one of the account holders. Legally I have no idea where I start but I have made a referral to the ombudsman. Either way though avoid this company majority of mortgage lenders would have wavered the fees. My first charge mortgage even put me on a better rate and wavered the fees. Kindness goes a really long way and there are lenders out there better kinder and fairer than this shower of rubbish. Reviewed on: 22nd April 2025

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