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Review of the Aegon, Pension:

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I have two policies with this lot.

have two policies with this lot. I reached 55 and had received a letter saying do you want to withdraw your pots. 2.5k in total. Since 29 April ive been trying. Ive had rude operators and stalling tactics like you wouldnt believe sending only a few of the forms they required. We need these forms then provided me with the ones they never sent and a very easy to rectify mistake, so sent them again in reply to an email they are attached too. They ignored them and referred to the originals 4 days later. Call us back.... I did they wouldnt put me through. Theyve been deliberately messing me around to hold onto 'My money' as long as they can. Everyone else paid weeks ago. This lot, request a quote request forms we wont send them for weeks then not all of them. Its now June nothing and no closer. Yesterday I gave an ultimatum. We sort it today or else. They they messed me around again. I said ill do this they went 'Aright &^&^' like I was boring them. On hanging up. They were reported to Action Fraud. The FCA have requested evidence I was holding off until my last ditch attempt. Theyve received the evidence. They are also getting a county court summons in the next few weeks. If your a company looking for a provider or you have a choice. I put a review on another site. The said "Theyd look into it and noticed youve now withdrawn your request to get the money". Started April 29th I withdrew it June 4th still no money. I said ive had no choice you wont pay it out I have to get another financial firm to get it off you. Case proven. Reviewed on: 5th June 2025

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