B P santos's community profile page

Write a review

Viewing profile for,

B P santos

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Student Loans Company, Student Loans:

View on product page

Speak to a robot on the phone, be sent through hoops...

Speak to a robot on the phone, be sent through hoops and circles, finally navigate after being reminded you can do it online (which online told me I have to call..) to be told of 20 minute call wait.. Of course interrupted the poor hold music every minute to tell me how important my call is and they know I am waiting - crucial information I couldn't have worked out on my own. And which meant I had go stay actively listening for the eventual human to answer. Poor. But they don't care, they have my money and I'm paying interest on it every minute they keep me on hold... Reviewed on: 1st September 2025

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.