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Review of the Hargreaves Lansdown, Pension:

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Online pension transfers broken. No fix in sight

I wanted to transfer a smallish DB pot to a SIPP. HL came out top for range of sustainable funds and are a big player. Attempted their online pension transfer, which fell over to a "website currently unavailable" message. Called helpline. Apparently it's been down "for a few weeks". Any date for a fix? "as soon as possible. We don't know when. Try this paper form instead" . Really not what I was looking for, for efficient online SIPP management. Clearly not a priority for them to fix. Nor do they even bother to warn you at the outset. Reviewed on: 13th October 2025

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