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Katrina B

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Review of the insurefor, Travel Insurance:

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Awful customer service.

Awful customer service. My 10 month old baby had to get an ambulance to hospital in palma and have treatment. Took 6 months to get money back original claim wasnt logged. Reviewed on: 14th October 2025

Reply from insurefor Dear Katrina, Thank you for posting your review. I am sorry to hear about your recent experience when making a claim. May I refer you to the following below details in relation to making a complaint if you wish to. It will be handled by the claims relations team via the underwriter and they will complete a full investigation. The information on how to do this can be found in your Policy Wording booklet. Apologies for the disappointment caused. Kind Regards Response date: 16th October 2025

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