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Review of the AXA, Travel Insurance:

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AXA SUCKS/CO-OP SHINES.

AXA SUCKS/CO-OP SHINES. In nearly 90 years of life no other company has heaped on me anything like the cumulative anguish and misery as is the case with AXA Trsvel Insurance. Profoundly unorofessional. Numerous are the obstacles they put in my way and they totally failed to provide me with a repatriation flight despite my policy including that provision, which I invoked due to being hospitalised overseas. .As a result, with hours to spare I had to suddenly find and fund a honeward flight costing me over £1k. When I submitted my claim quoting all the policy and reference numbers, flight details and price they replied protesting I hadn't used the correct format, grrrrrrrr! Previously I've used the benchmark excellent CO-OP who rose to the occasion magnificently when I needed them. Avoid AXA, they didn't even get off the ground. Reviewed on: 18th October 2025

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