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David M

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Review of the John Lewis, Partnership Card:

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I used my card to pay for petrol at my local Sainsbu...

I used my card to pay for petrol at my local Sainsbury's. Later that day I received a message saying there was a suspicion of fraud. A simple glance at my payment history would show regular transactions at my local Sainsbury's. At the third attempt to reinstate my card on Google Wallet after half an hour at answering security questions and extremely rude woman told me she didn't believe I was the card holder and I would hear from the fraud people. The fraud people were somewhat more intelligent and polite and sorted everything but I was treated like a criminal. Dreadful service. Reviewed on: 27th March 2026

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