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Neil Mason

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Review of the Dial Direct, Van Insurance:

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Do not use this company

Bit of a con. Quoted me £500 for van insurance on confused for my personal van, which I accepted, only to be told that my 9 years company car insurance no claims is not valid, as I cannot get letters quoting every single registration of company cars I've had over 9 years. I change my company car twice a year, so they want me to remember 18 car registrations!. So then they doubled my insurance to £1000 approx. This 'technical issue' was not stated in any of the text upon taking the policy. All other insurers have accepted letters from my employers, with not having to get every single reg of company cars I've had. Just be careful with Dial Direct's T&C's before you take a policy with them if your in a similar situation as me. Then I get an email from Toni wanting to speak to me, im not interested, I am just stuck with you now for a year, probably with a big penalty if I want to leave, if they let me leave without a penalty, I will be gone... ***UPDATE*** just been back on confused and got quotes with NO COMPANY CAR NCB just to check, and I am getting quotes for £700, so I am being over charged by approx £300 by dial direct anyway! Reviewed on: 3rd July 2019

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