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Iain Corcoran

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Review of the The Money Platform, Payday Loan:

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Extremely poor customer experience of the most...

Extremely poor customer experience One of the most frustrating and disorganised customer experiences I have encountered. The process initially appeared straightforward, but quickly descended into contradictory information, confusing account statuses, broken pages and repeated uncertainty about what was actually happening. Different parts of the system appeared to be saying different things, leaving me to repeatedly check, take screenshots and contact support simply to establish the basic status of my application. What makes the experience particularly disappointing is the amount of time and effort required from the customer to obtain clear answers. I should not have to investigate a company’s processes for them or repeatedly chase for clarification about information displayed on their own systems. When I eventually raised the issues formally, the explanations provided still left fundamental questions unanswered and, in my view, failed to adequately explain the inconsistencies I had documented. I’ve retained screenshots and correspondence throughout, so this review reflects my documented personal experience rather than speculation. For a business operating in a regulated financial-services environment, I expected considerably better communication, transparency, system reliability and customer service. Extremely disappointing. I would not recommend based on my experience. Reviewed on: 13th August 2026

Review of the Lendable, Personal loan:

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I was in need of a loan for some home alterations an...

I was in need of a loan for some home alterations and as I had a credit card with Zable the options were easily accessible for me to apply with a straight forward no nonsense application and given due diligence the loan was approved and with me within minutes, easy affordable payments and I was able to see how much I’d paid off. I was also given the option for early settlement without any fees which I did in the end. Highly recommended Reviewed on: 15th April 2026

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