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Review of the HMRC, Personal:

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A bit too sarcastic

It was my first time calling HMRC and while I don't think it will be my last, it was not a good experience. The agent started off friendly, but as the call continued it felt like the amount of sarcasm was increasing. Ok, I was asking a lot of questions, and maybe they were basic, but for me it was all new, so wanted to be sure I was understanding it. Reviewed on: 10th September 2015

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