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Doug O

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Review of the Allstar, Card:

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DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY – Complete Waste of Time We opened an account with Allstar, but before the fuel cards were even delivered, we discovered that unlike other fuel card providers, Allstar charges you simply for having the cards issued, not just for the fuel you use. This was not made clear during the sign-up process. We immediately contacted them to cancel the agreement within the cooling-off period, before the cards were even activated. Since then, we've received repeated sales calls from different companies within the Allstar group trying to sell us additional services, despite us having already cancelled the agreement. We have now contacted Allstar on four separate occasions to confirm the account has been terminated, yet they continue to treat us as an active customer and keep contacting us. The final straw was that they have now taken three payments from our bank account, despite not providing any service or product. We have repeatedly contacted their customer service department to resolve the issue, but it remains unresolved. As a result, we are now having to pursue legal action to recover our money. Based on our experience, the lack of transparency, poor communication, and failure to properly process a cancellation have made this an extremely frustrating experience. I would not recommend this company. Reviewed on: 25th June 2026

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