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Antony G

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Review of the Saga, Breakdown cover:

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Almost gave up hope!

A week ago my car broke down as a result of a stone hitting the sump causing it to lose all the oil. Just dealing with customer service took all of twenty minutes and the job of collecting the car which was sitting on someone else’s property was given to a local company who deal mostly with the police meaning that every time I was given an update of their arrival, it was delayed by another hour or two as a result of the police taking precedence. The first time was given as 11.40 am and by 4pm they had still not arrived, so I arranged to leave the keys in the car. The car was finally taken to the garage at 10am the next day. Simply not good enough, Saga. Reviewed on: 31st October 2026

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