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All reviews (61)

Review of the Buckinghamshire Building Society, Savings:

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Savers are not rewarded

That it's a mutual & (relatively) local. I know you operate in a competitive market but I still believe there are not enough bonds giving savers a reasonable income. Reviewed on: 3rd April 2020

Reply from Buckinghamshire Building Society Thank you for your review. We are always reviewing our interest rates within the overall market. We strive to offer consistent good value to our Members over the course of holding their accounts with us. Response date: 16th April 2020

Review of the Buckinghamshire Building Society, Savings:

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The Bucks is best

Although I haven’t lived locally for many years, I still have an account. The savings interest rates are always competitive, and when I need to withdraw or have any enquiries, they are always answered and acted on promptly. I never need to speak on the phone, so cannot comment on how I am dealt with, but the customer service I receive is very very good. Reviewed on: 3rd April 2020

Reply from Buckinghamshire Building Society It is so nice to hear that you're happy with our customer service. Thank you for the review. Response date: 3rd April 2020

Review of the Buckinghamshire Building Society, Savings:

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Differentials

Happy with my experience, but would prefer to see a smaller differential between the remuneration of the Board and Non-Executive Directors, and your valuable staff. Reviewed on: 2nd April 2020

Review of the Buckinghamshire Building Society, Savings:

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Good general range of accounts

Start Fixed Rate Bond accounts from £100. Reviewed on: 1st April 2020

Reply from Buckinghamshire Building Society Thank you for this feedback, I have passed your comments on to the members of staff concerned. Response date: 16th April 2020

Review of the Buckinghamshire Building Society, Savings:

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Friends

friendly & helpful branch personnel Reviewed on: 31st March 2020

Reply from Buckinghamshire Building Society Thank you we always endeavour to bring a personal touch to the service that we provide. Response date: 3rd April 2020

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