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Name: Gary Pugh

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Most Recent Reviews (4/4)

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Good customer service

Found our local branch always very helpful and supportive

Reviewed on 25th August 2017
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Gary Pugh

Very poor customer service

Took gadget cover as part of our main travel insurance with Insuratrip.com to cover our phones and ipads. Phone stolen and claiming was a nightmare which culminated with our main insurer stepping in as without them Gadget Cover had refused to offer a... Read more

Took gadget cover as part of our main travel insurance with Insuratrip.com to cover our phones and ipads. Phone stolen and claiming was a nightmare which culminated with our main insurer stepping in as without them Gadget Cover had refused to offer a replacement.
Thank god for InsuraTrip.com

Reviewed on 13th August 2017
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Gary Pugh

Insuratrip saved the day!

After having mobile stolen whilst in Brazil at Olympics, claim had stalled out as this was covered under Gadgetcover insurance who continually dragged their feet to honour... Read more

After having mobile stolen whilst in Brazil at Olympics, claim had stalled out as this was covered under Gadgetcover insurance who continually dragged their feet to honour claim.
Fortunately Insuratrip stepped in and now we have a replacement phone !
Would definitely recommend Insuratrip but stay clear of Gadget Cover.

Reviewed on 13th August 2017
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Gary Pugh

Poo customer service

Had mobile stolen whilst at the Olympics in Rio and even though we had the additional insurance to cover the item we are still trying to get our... Read more

Had mobile stolen whilst at the Olympics in Rio and even though we had the additional insurance to cover the item we are still trying to get our money.
They do not respond to emails and we are still chasing payment even though our claim goes back to August last year!

Reviewed on 23rd July 2017
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Gary Pugh