Hannah Thackeray's community profile page

Write a review

Viewing profile for,

Hannah Thackeray

Total reviews written

Helpful marks given to their reviews

173

Times reviews seen

All reviews (9)

Review of the LV (Liverpool Victoria), Life Insurance:

View on product page

Transparent and good value

I took out life insurance with LV and was very impressed with their team. They were thorough, took time to explain everything and their policies and monthly premium were transparent and easy to understand. Documents arrived promptly and they've always taken their direct debit on time and correctly. Reviewed on: 28th March 2016

Review of the Vanquis, Credit Card:

View on product page

High APR but great customer service

I can't fault the customer service I received when taking out the card. Friendly and helpful, prompt to call back when requested and good advice on setting up and managing my account online. The APR is high, but this is because they consider customers with a poor credit rating, and provided you pay back within the interest free period it shouldn't be an issue. Reviewed on: 28th March 2016

Review of the Coventry Building Society, Savings:

View on product page

Easy to use

I have an online ISA savings account which I've had no problems with. It was easy to open, I feel reassured by the high levels of security needed to access the account, and they promptly pay a competitive interest rate on my savings. Reviewed on: 9th August 2015

Review of the HSBC, Bank Account:

View on product page

Good customer service when needed, but disproportionately high charges

I've been with HSBC with over 10 years now, and I've always found the customer service in branch second to none. The telephone and internet services are a little more hit and miss, but on the whole good value. However, the charges placed for unauthorised overdraft/bounced direct debits are disproportionately high, and there is sometimes too much red tape - I've been unable to remove a student marker from my account since leaving university seven years ago, because no one I speak to seems able to do it. Reviewed on: 9th August 2015

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.