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James Holden

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Review of the Key Mortgage Advice, Mortgage Adviser:

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Terrible - use another company

I had Angela Wharton as my main point of contact. I am a professional with a good stable job and she found the worse possible mortgage deal (which will cost me £25,000 extra over the 5 yrs FIXED term). When I complained, she simply said that this was the best she could do and Sharon Duckworth (Company Director) was also no help. MY current mortgage advisor was appalled that I am paying so much extra (i.e. my monthly payments are double what they should have been). The exit fee is so extortionate that it's not even worth changing and paying the penalty. I am furious yet there is nothing I can do, although I may complaint to the Financial Conduct Authority. I notice that this company are not even on TrustPilot (possible because they are aware that they are a poor company and would rather not be present on a wide platform for others to see. My advice - use someone else unless you like paying double monthly payments for your mortgage. Reviewed on: 3rd October 2021

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