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Name: Anon

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DO NOT USE THIS COMPANY

DO NOT GET INSURANCE WITH THIS COMPANY!!!! THEY ARE CRIMINALS!!!! My partner was quoted an amount for a policy online and decided to go ahead with purchasing the policy. He was then charged a deposit amount of hundreds of pounds for this policy. After... Read more

DO NOT GET INSURANCE WITH THIS COMPANY!!!! THEY ARE CRIMINALS!!!! My partner was quoted an amount for a policy online and decided to go ahead with purchasing the policy. He was then charged a deposit amount of hundreds of pounds for this policy. After having money taken off him for the deposit, he was told that his insurance would not be valid until an advisor had phoned him and he had received his policy documents. He decided to phone them to save time. SAVE TIME? HOW WRONG WE WERE. After being on hold for way over an hour, he finally got through to an advisor. He was told by the advisor that his online quote had gone up by £1000! And that he was to pay an additional £200 in deposit! If he did not accept this then they would not insure him. He of course declined this amount as the quote had gone up so significantly. They would then not insure him. But they have his policy deposit money! When he asked how long it would take to for the money for the deposit to be refunded into his bank account, he was told it will take 7-14 days to be refunded! AWFUL!!!! Taking funds from bank accounts as a deposit when the policy had not actually been set up yet !!! In fact ... The policy price was to be increased but still they have taken money for the deposit !!!! Avoid avoid avoid. THEY ADVERTISE A QUOTED PRICE AND THEN LET YOU BUY IT .. FOR YOU THEN TO BE TOLD THAT THE QUOTE HAS GONE UP. But yet they still take your depoist. This company will cause you nothing but stress and an empty pocket. Now my partner cannot insure his car until the deposit for the original online quotation has been refunded in up to 14 days. Beware as he bought this insurance through a trusted comparison site.

Reviewed on 21st October 2017
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