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Review of the Darlington Building Society, Savings:

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Darlington Building Society Branch Review

Polite, professional service, with a local branch. Reviewed on: 11th August 2023

Review of the Darlington Building Society, Savings:

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Darlington Building Society Branch Review

Please bring the passbook wallet back. Reviewed on: 11th August 2023

Review of the Darlington Building Society, Savings:

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Darlington Building Society Branch Review

I watched a video at the Halifax and our conversation was recorded, it saved the staff going over details with every customer. Also when making ab appointment, customers sould be informed that rates can fall as well as increase between making the appointment and the appointment taking place. I fell for this in January when rates dropped. If appointments for disabled people could be made at head office access would be so easy, i.e. on the flat. A wheelchair to your Tubwell Row branch is the worst in Darlington, my parents moved to Newcastle Building Society because of the easy access to branch and they had an account with you for 70 years. Reviewed on: 11th August 2023

Review of the Darlington Building Society, Savings:

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Darlington Building Society Branch Review

Very friendly and courteous staff, they explained the savings account options very well. Mai at the Tubwell Row branch was a star today. Reviewed on: 10th August 2023

Review of the Darlington Building Society, Savings:

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Darlington Building Society Branch Review

The front door to your branch could do with a bigger sign on to get out, and should be automatic to open to go in. Reviewed on: 10th August 2023

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